Administrative & Operations Supervisor

NFI Industries; Woodridge (IL); On-site; USD 55,000 - 75,000; Full time

Job summary

NFI Industries in Woodridge, IL seeks an Office Supervisor to direct and support administrative functions and assist Operations Management. You will supervise CSR staff, manage payroll, and coordinate HR duties while ensuring confidentiality and compliance with company policies.

The role requires strong MS Office skills, bilingual Spanish preferred, and flexibility to work extended hours as needed. This position reports to the General Manager and supports customer accounts with high service

Qualifications

• High School Diploma required; Associates Degree preferred.
• 2-4 years of supervision experience.
• Experience in distribution/fulfillment center preferred.
• Proficiency with MS Office software.
• Strong customer service and communication skills.
• Able to work irregular hours including nights, weekends, holidays.

Responsibilities

• Supervises Administrative/CSR staff on a day-to-day basis, typically more than two employees.
• Maintains high customer satisfaction through open communications with customers, operations and management.
• Directs payroll preparation and ensures payroll checks are accurate and on time.
• Audits weekly activity records and ensures monthly reports and billing accuracy.
• Coordinates HR administrative tasks such as wage changes, terminations, PTO tracking and disciplinary forms.
• Protects confidential payroll records and maintains organized records.

Skills

Staff supervision

Customer service

MS Office

Analytical skills

Bilingual Spanish

Communication skills

Confidentiality

Flexibility

Education

High School Diploma

Associates degree preferred

Tools

KRONOS payroll system

MS Office

Job description

NFI Industries in Woodridge, IL seeks an Office Supervisor to direct and support administrative functions and assist Operations Management. You will supervise CSR staff, manage payroll, and coordinate HR duties while ensuring confidentiality and compliance with company policies.

The role requires strong MS Office skills, bilingual Spanish preferred, and flexibility to work extended hours as needed. This position reports to the General Manager and supports customer accounts with high service