Administrative Operations Specialist (Data & Records)

Federal Express Corporation; Columbus (OH); On-site; USD 25,000 - 38,000; Full time

Job summary

Federal Express Corporation is seeking a clerk-like professional to handle clerical tasks across hub and station operations in Columbus. The role includes data entry, reporting, and first-line customer service to resolve inquiries promptly.

Responsibilities extend to records maintenance, audit support, and ensuring proper package scan statuses and loss prevention efforts. Equal opportunity employer with accommodations available upon request.

Qualifications

• Minimum Education: High School Diploma or GED.
• Experience: clerical or customer service preferred.
• Proficiency with typing, data entry, and MS Office.
• Able to manage time and multi-task in a fast-paced environment.

Responsibilities

• Provide clerical support to management and operations tasks.
• Enter data and generate regular/adhoc reports for review.
• Serve as frontline customer service and resolve inquiries.
• Assist audits and maintain DOT/records as required.
• Ensure accurate scan statuses and respond to IC inquiries.

Skills

Typing

Data entry

Customer service

Phone etiquette

Time management

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Office

Web-based applications

Job description

Federal Express Corporation is seeking a clerk-like professional to handle clerical tasks across hub and station operations in Columbus. The role includes data entry, reporting, and first-line customer service to resolve inquiries promptly.

Responsibilities extend to records maintenance, audit support, and ensuring proper package scan statuses and loss prevention efforts. Equal opportunity employer with accommodations available upon request.