Administrative Operations Lead, Continuing Education (Hybrid)

Lehman College; New York (NY); Híbrido; USD 90.000 - 94.000; Jornada completa

Descripción de la vacante

Lehman College, a CUNY institution in New York, seeks an Administrative Specialist for the School of Continuing & Professional Studies. You will oversee CE operations, coordinate logistics, and collaborate with leadership to ensure efficient program delivery.

The role supports automation and AI-enabled workflows in a fast-paced, hybrid environment. The position emphasizes supervising staff, maintaining systems, and ensuring data integrity across enrollment and financial reports.

Formación

• Bachelor's degree and four years of related experience.
• Supervisory experience preferred.
• Experience coordinating operational workflows for multiple programs.
• Experience supporting high-volume operations with multiple stakeholders.
• Proficiency with Excel, Teams, and Word.
• Experience with Xendirect, Workday, Slate or similar platforms.
• Familiarity with AI productivity tools (Copilot).
• Ability to work in a fast-paced, deadline-driven environment.
• Ability to work in a hybrid work environment.

Responsabilidades

• Oversee and innovate day-to-day CE department operations for consistency and quality.
• Coordinate program logistics, scheduling, enrollment processes and timelines across CE offerings.
• Collaborate with CE leadership, staff, instructors and partners to support delivery.
• Design and maintain operational workflows, service standards and AI-enabled processes.
• Help scale operations for growth and new initiatives.
• Supervise, train and evaluate front-line staff; prioritize work.
• Own CE operational systems and technologies including student info, registration and automation.
• Monitor performance, identify risks and recommend improvements.
• Ensure accuracy and compliance of data and reports.

Conocimientos

Supervisory experience

Program administration

Operational workflows

High-volume operations

AI productivity tools

Excel

Microsoft Teams

Microsoft Word

Educación

Bachelor's degree and four years of related experience

Herramientas

Xendirect

Workday

Slate

Microsoft Copilot

Descripción del empleo

Lehman College, a CUNY institution in New York, seeks an Administrative Specialist for the School of Continuing & Professional Studies. You will oversee CE operations, coordinate logistics, and collaborate with leadership to ensure efficient program delivery.

The role supports automation and AI-enabled workflows in a fast-paced, hybrid environment. The position emphasizes supervising staff, maintaining systems, and ensuring data integrity across enrollment and financial reports.