Administrative & Operations Assistant

ServiceMaster Clean of Fraser Valley; Brighton (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

ServiceMaster Clean of Fraser Valley is seeking an experienced administrative assistant for a busy office environment in Michigan. You will support owners and management with invoices, payments, customer follow-up, and phone answering.

Proficiency in Outlook, Excel, Word, and CRM data entry is required, with strong written and verbal communication and discretion handling confidential information. The role involves coordinating travel, scheduling, and interdepartmental support, emphasizing

Qualifications

• High school diploma or GED required.
• Experience as an administrative assistant preferred but not required.
• Proficient with Microsoft Office (Word, Outlook, PowerPoint, Excel).
• Comfortable using multiple software types.
• Strong written and verbal communication skills.
• Able to manage confidential information with discretion.
• Experience with QuickBooks is a plus.

Responsibilities

• Prepare correspondence, memoranda, and reports.
• Handle routine and non-routine correspondence.
• Book travel and reconcile expenses.
• Answer phones, greet visitors, and resolve inquiries.
• Schedule appointments and meetings.
• Enter new jobs into ServiceMaster CRM and capture customer data.
• Coordinate with support staff as needed on projects.
• Operate PC and software applications.
• Follow up with customers on work performed and collect payments when needed.
• Support other departments as required.

Skills

Office experience

Outlook & Excel

Writing & problem-solving

Communication skills

Time management

Organizational skills

Confidential information handling

Education

High school diploma or GED

Tools

Microsoft Office Suite

QuickBooks

Job description

ServiceMaster Clean of Fraser Valley is seeking an experienced administrative assistant for a busy office environment in Michigan. You will support owners and management with invoices, payments, customer follow-up, and phone answering.

Proficiency in Outlook, Excel, Word, and CRM data entry is required, with strong written and verbal communication and discretion handling confidential information. The role involves coordinating travel, scheduling, and interdepartmental support, emphasizing