Administrative Office Assistant & Referrral Coordinator-Hot Springs

Eddy; Arkansas; On-site; USD 19,000 - 21,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) with employer match

Paid time off

Job summary

Superior Senior Care in Hot Springs, AR is seeking a dependable Referral & Scheduling Coordinator to manage caregiver referrals and support daily office operations.

The role requires excellent customer service, strong communication, and the ability to adapt in a fast-paced environment. It offers full-time hours, a Monday–Friday schedule, and benefits including health insurance and a 401(k) with employer match.

Qualifications

• Excellent customer service skills.
• Strong verbal, written, and listening skills.
• Professional and dependable with attention to detail.
• Clerical or office experience preferred.

Responsibilities

• Coordinate and schedule caregiver referrals.
• Communicate with clients, caregivers, and community partners.
• Assist with clerical duties and daily office operations.
• Respond to scheduling needs and changes promptly.
• Join after-hours call rotation as needed.

Skills

Customer service

Communication

Organization

Microsoft Office

Discretion/Confidentiality

Tools

Microsoft Office

Job description

Referral & Scheduling CoordinatorSuperior Senior Care – Hot Springs, ArkansasFull-Time | Monday–Friday, 8:30 AM–4:30 PMPay: $14–$15/hour, depending on experienceSuperior Senior Care (SSC) in Hot Springs is seeking a dependable, detail-oriented Referral & Scheduling Coordinator to help coordinate caregiver referrals and support the daily operations of our busy in-home care office.This position is ideal for someone who enjoys helping others, communicates well, thrives in a fast-paced environment, and is looking to build a long-term career in a meaningful industry.Superior Senior Care has proudly served Arkansas families for over 40 years, with offices located throughout the state. We are looking for someone who brings professionalism, initiative, strong organizational skills, and a genuine desire to make a difference.ResponsibilitiesCoordinate and schedule caregiver referralsCommunicate with clients, caregivers, and community partnersAssist with clerical duties and daily office operationsRespond to scheduling needs and changes in a timely mannerProblem-solve and adapt to the changing needs of the in-home care industryExercise discretion, sound judgment, and personal initiativeParticipate in an after-hours call rotationIdeal CandidateExcellent customer service skillsStrong verbal, written, and listening skillsProfessional and dependableClerical or office experience preferredIntermediate computer proficiencyWorking knowledge of Microsoft Office programsStrong organization and attention to detailAbility to prioritize and work efficiently in a fast-paced environmentComfortable handling after-hours calls as part of a rotationAbility to maintain strict confidentialityCompensation & Benefits$14–$15/hour, depending on experience401(k) with employer matchHealth, dental, and vision insurancePaid time offPreferred ExperienceCustomer service: 1 yearComputer skills: 1 yearWork Location: In person – Hot Springs, ArkansasEmployment Type: Full-TimeApplicants must be able to pass a criminal background check and drug screening.E04JI800tr66409dmag