Administrative Office Assistant / Referral Coordinator

Eddy; Benton (AR); On-site; USD 18,000 - 26,000; Full time

Benefits offered by this job

401(k) with employer match

Health, dental, and vision insurance

Paid time off

Job summary

Superior Senior Care in Benton, Arkansas is seeking an Assistant Administrator / Scheduling Coordinator to join our busy in-home care team. This full-time role runs Monday–Friday, 8:30 AM–4:30 PM, with pay starting at $16/hour and up depending on experience.

You will coordinate caregiver referrals, communicate with clients and caregivers, and support daily office operations while maintaining confidentiality in a fast-paced environment. A strong service mindset and office skills are essential.

Qualifications

• Customer service experience preferred.
• Clerical or office experience preferred.
• Intermediate computer proficiency.
• Working knowledge of Microsoft Office programs.
• Ability to handle after-hours calls as part of a rotation.

Responsibilities

• Coordinate and schedule caregiver referrals.
• Communicate with clients, caregivers, and community partners.
• Assist with clerical duties and daily office operations.
• Respond to scheduling needs and changes promptly.
• Participate in after-hours call rotation.
• Maintain strict confidentiality.

Skills

Customer service

Verbal communication

Written communication

Organizational skills

Discretion/confidentiality

Time management

Problem solving

Tools

Microsoft Office

Job description

Assistant Administrator / Scheduling CoordinatorSuperior Senior Care – Benton, ArkansasFull-Time | Monday–Friday, 8:30 AM–4:30 PMPay: $16/hour and up, depending on experienceSuperior Senior Care (SSC) in Benton is seeking a dependable, detail-oriented Referral & Scheduling Coordinator to help coordinate caregiver referrals and support the daily operations of our busy in-home care office.This position is ideal for someone who enjoys helping others, communicates well, thrives in a fast-paced environment, and is looking to build a long-term career in a meaningful industry.Superior Senior Care has proudly served Arkansas families for over 40 years, with offices located throughout the state. We are looking for someone who brings professionalism, initiative, strong organizational skills, and a genuine desire to make a difference.ResponsibilitiesCoordinate and schedule caregiver referralsCommunicate with clients, caregivers, and community partnersAssist with clerical duties and daily office operationsRespond to scheduling needs and changes in a timely mannerProblem-solve and adapt to the changing needs of the in-home care industryExercise discretion, sound judgment, and personal initiativeParticipate in an after-hours call rotationIdeal CandidateExcellent customer service skillsStrong verbal, written, and listening skillsProfessional and dependableClerical or office experience preferredIntermediate computer proficiencyWorking knowledge of Microsoft Office programsStrong organization and attention to detailAbility to prioritize and work efficiently in a fast-paced environmentComfortable handling after-hours calls as part of a rotationAbility to maintain strict confidentialityCompensation & Benefits, depending on experience$16/hr and up, depending on expierience.401(k) with employer matchHealth, dental, and vision insurancePaid time offPreferred ExperienceCustomer service: 1 yearComputer skills: 1 yearWork Location: In person – Benton, ArkansasEmployment Type: Full-TimeApplicants must be able to pass a criminal background check and drug screening.E04JI800tr66409dnrr