Administrative Office Assistant – Records & Front Desk

Commonwealth of VA Careers; Newport News (VA); On-site; USD 35,000 - 46,000; Full time

Job summary

Commonwealth of VA Careers is seeking an Office Services Assistant for the P&P District #19 Newport News. The role supports probation and parole operations by maintaining offender records and handling front desk tasks with a focus on accuracy and customer service.

The position requires basic computer skills, knowledge of office procedures, and familiarity with court terminology, in a general public hiring context. Strong organizational abilities are essential.

Qualifications

• Good working knowledge of computers with competency in Microsoft Office applications.
• Knowledge of Office Administration procedures.
• Basic knowledge of court terminology.

Responsibilities

• Support Probation and Parole District by managing offenders’ database and maintaining their files accurately and efficiently.
• Greet and assist visitors and callers to the office as part of front desk operations.
• Prepare case file material for open/closed cases.
• Provide office/administrative support while delivering excellent customer service.

Skills

Office computer skills

Office administration procedures

Court terminology knowledge

Job description

Commonwealth of VA Careers is seeking an Office Services Assistant for the P&P District #19 Newport News. The role supports probation and parole operations by maintaining offender records and handling front desk tasks with a focus on accuracy and customer service.

The position requires basic computer skills, knowledge of office procedures, and familiarity with court terminology, in a general public hiring context. Strong organizational abilities are essential.