Administrative Medical Assistant - Part-Time

Java Psychiatry; Los Angeles (CA); Sur place; USD 25 000 - 30 000; Temps partiel

Résumé du poste

Java Psychiatry seeks a dependable Administrative Medical Assistant for a part-time role. The focus is patient communication and administrative support within a physician practice. Prior experience in a doctor’s office is required, with psychiatric office exposure a plus.

The role includes answering calls, processing prescriptions, scheduling appointments, handling records, and keeping EMR documentation up to date. Strong confidentiality and multitasking are essential for smooth daily operations.

Qualifications

• Prior experience in a medical office is required.
• Psychiatric office experience is a plus.
• Familiar with electronic medical records and medical terminology.
• Strong telephone etiquette and professional communication.
• Ability to manage multiple tasks and prioritize requests.
• Commitment to patient confidentiality.

Responsabilités

• Answer calls and assist patients professionally.
• Process prescription refills and relay to providers.
• Assist with pharmacy issues and medication access.
• Document medication concerns and route to provider.
• Schedule, confirm, and reschedule appointments.
• Prepare patient statements for mailing.
• Process medical records requests per office procedures.
• Maintain EMR documentation and follow up on tasks.
• Assist with additional administrative duties as needed.

Connaissances

Phone etiquette

Communication skills

Customer service

Multitasking

Attention to detail

Patient confidentiality

Independent and collaborative work

Outils

EMR software

Description du poste

Java Psychiatry is seeking a dependable, organized, and compassionate Administrative Medical Assistant to join our office team on a part-time basis. This position focuses primarily on patient communication and administrative support. Previous experience working in a doctor's office is required.

Responsibilities

• Answer incoming phone calls and assist patients professionally and courteously.
• Process prescription refill requests and communicate requests to providers.
• Assist patients with pharmacy and prescription issues, including difficulty filling medications.
• Document patient reports of medication concerns or side effects and promptly relay them to the provider for review and guidance.
• Schedule, confirm, and reschedule appointments.
• Prepare patient statements for mailing.
• Process medical records requests according to office procedures.
• Maintain accurate documentation in the electronic medical record and follow up on pending tasks.
• Assist with other administrative duties and office needs as assigned.

Qualifications

• Previous experience in a medical office is required; psychiatric office experience is a plus.
• Strong telephone etiquette, communication, and customer service skills.
• Familiarity with electronic medical records and medical terminology.
• Ability to manage multiple tasks, prioritize requests, and follow through.
• Attention to detail and a commitment to patient confidentiality.
• A patient, respectful approach when assisting individuals with mental health concerns.
• Ability to work independently and collaboratively with staff and providers.

Work Schedule

Part-time Schedule: Monday, Tuesday, 9AM to 5:30PM and Friday 8:30AM to 5PM

Our office hours are Monday-Thursday, 9:00 AM-5:30 PM, and Friday, 8:30 AM-5:00 PM.