Medical Assistant & Front Desk — Part-Time to Full-Time

Meaningfulchange; Michigan; On-site; Full time

Job description

This is a Medical Assistant and Receptionist/Administrative Assistant position at our growing mental health practice. This includes the routine work of medical assistants that may involve prescription management, EHR work, workflow and pre-authorization management, as well as the work of greeting, managing patient calls, and handling routine administrative tasks. This is a part-time position with the goal of rapidly expanding to full-time if/when the employee is able to take on greater responsibilities

A desire to become an integral part of the team as the practice continues to expand, and an interest in mental healthcare are desirable for our long-term goals.

Responsibilities

• Greet, welcome patients, and routine customer support
• Complete basic patient intake
• Prescription management and follow-up calls
• Management of pre-authorization
• Collaborate closely with medical staff
• Answer phone calls and respond to emails in a professional and timely manner
• Manage routine scheduling needs of patients and providers
• Provide administrative support to the treatment team in a timely fashion
• Maintain accurate records of protected health information
• Prepare and edit documents, presentations, letters, and proofread reports
• Schedule and set up routine online tests and surveys (training provided)
• Manage and secure office supplies
• Assist with special projects as assigned by the Practice Director

Mandatory Skills

• Strong organizational skills with the ability to prioritize tasks effectively
• Fluency in Google Suite and Email Interface
• Excellent verbal and written communication skills
• Attention to detail and accuracy in work
• Ability to work independently and as part of a team
• Ability to follow directions efficiently
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred Skills

• Positive and calming disposition in the face of what can be a stressful environment
• Clear understanding of workplace hierarchy
• Comprehensive understanding of HIPAA and managing patient privacy
• Familiarity with Electronic Health Records
• Familiarity or experience in healthcare settings
• Ability to manage Facebook and Instagram would be an added value to the practice

Benefits and Compensation

• Competitive hourly pay ranging from $16- $18 based on competence, skills, experience, and hours worked
• 4‑12 week probation period for training and evaluation purposes; compensation during probation at a reduced rate
• Health, Vision, & Dental coverage options through BCBS‑MI
• Paid Sick Time
• Retirement Plan with Employer Match after 1‑year as an employee
• Potential for graded pay increases, health benefits, and retirement funds upon achieving full‑time hours

Employment Terms

Part‑time position with the goal of rapidly expanding to full‑time if the employee is able to take on greater responsibilities.