Medical Assistant/Receptionist

Meaningfulchange; Michigan; On-site; USD 22,041 - 24,796; Part time

Benefits offered by this job

Health, Vision, & Dental coverage options

Paid Sick Time

Retirement Plan with Employer Match

Job summary

Meaningfulchange is looking for a Medical Assistant and Receptionist to become a vital team member at our mental health practice. This part-time role can evolve into full-time as responsibilities grow, involving patient interactions and various administrative tasks.

We seek someone eager to contribute to our team and interested in mental healthcare. Strong organizational skills and fluency in Google Suite are essential. Competitive pay from $16-$18 an hour is offered, along with benefits such as health coverage and a retirement plan.

Qualifications

• Organizational skills with the ability to prioritize tasks effectively.
• Fluency in Google Suite and Email Interface.
• Excellent verbal and written communication skills.

Responsibilities

• Greet, welcome patients, and provide routine customer support.
• Complete basic patient intake and prescription management.
• Collaborate closely with medical staff and manage routine scheduling needs.

Skills

Strong organizational skills

Fluency in Google Suite

Excellent verbal and written communication skills

Attention to detail

Ability to work independently

Proficient in Microsoft Office Suite

Job description

This is a Medical Assistant and Receptionist/Administrative Assistant position at our growing mental health practice. This includes the routine work of medical assistants that may involve prescription management, EHR work, workflow and pre-authorization management, as well as the work of greeting, managing patient calls, and handling routine administrative tasks. This is a part-time position with the goal of rapidly expanding to full-time if/when the employee is able to take on greater responsibilities

A desire to become an integral part of the team as the practice continues to expand, and an interest in mental healthcare are desirable for our long-term goals.

Responsibilities

• Greet, welcome patients, and routine customer support
• Complete basic patient intake
• Prescription management and follow-up calls
• Management of pre-authorization
• Collaborate closely with medical staff
• Answer phone calls and respond to emails in a professional and timely manner
• Manage routine scheduling needs of patients and providers
• Provide administrative support to the treatment team in a timely fashion
• Maintain accurate records of protected health information
• Prepare and edit documents, presentations, letters, and proofread reports
• Schedule and set up routine online tests and surveys (training provided)
• Manage and secure office supplies
• Assist with special projects as assigned by the Practice Director

Mandatory Skills

• Strong organizational skills with the ability to prioritize tasks effectively
• Fluency in Google Suite and Email Interface
• Excellent verbal and written communication skills
• Attention to detail and accuracy in work
• Ability to work independently and as part of a team
• Ability to follow directions efficiently
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)

Preferred Skills

• Positive and calming disposition in the face of what can be a stressful environment
• Clear understanding of workplace hierarchy
• Comprehensive understanding of HIPAA and managing patient privacy
• Familiarity with Electronic Health Records
• Familiarity or experience in healthcare settings
• Ability to manage Facebook and Instagram would be an added value to the practice

Benefits and Compensation

• Competitive hourly pay ranging from $16- $18 based on competence, skills, experience, and hours worked
• 4‑12 week probation period for training and evaluation purposes; compensation during probation at a reduced rate
• Health, Vision, & Dental coverage options through BCBS‑MI
• Paid Sick Time
• Retirement Plan with Employer Match after 1‑year as an employee
• Potential for graded pay increases, health benefits, and retirement funds upon achieving full‑time hours

Employment Terms

Part‑time position with the goal of rapidly expanding to full‑time if the employee is able to take on greater responsibilities.