Manager of Administrative Services

Green Key Resources; New York (NY); On-site; USD 120,000 - 130,000; Full time

Job summary

A financial services firm in New York is seeking a Mid-Senior level Administrative Manager. The role involves leading administrative professionals, enhancing team efficiency, and managing workflows across multiple locations. The ideal candidate has a Bachelor’s degree and over 5 years of management experience in banking or professional services. Strong organizational and communication skills are essential. This is a full-time, on-site position.

Qualifications

• Proficiency in Microsoft Outlook and Office Suite (Excel, Word, PowerPoint).
• 5+ years of management experience in banking or professional services environments.
• Experience in performance management.

Responsibilities

• Lead and manage administrative professionals across multiple offices.
• Collaborate on employee relations, performance management, and recruitment.
• Develop and implement training programs for administrative skills.

Skills

Organizational skills

Leadership skills

Communication skills

Proficiency in Microsoft Office Suite

Education

Bachelor’s degree

Job description

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This range is provided by Green Key Resources. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$120,000.00/yr - $130,000.00/yr

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Overview

Join a dynamic team as an Administrative Manager, fostering collaboration and efficiency. Lead administrative professionals across multiple offices, enhancing workflows and team engagement. Drive impactful performance management and professional development initiatives.

Onsite: Monday - Friday

Hours: 8am - 6pm

Responsibilities

• Lead and manage administrative professionals across multiple offices, ensuring streamlined workflows and high-quality support for banking professionals.
• Collaborate with Human Capital Management to address employee relations, performance management, and recruitment needs effectively.
• Develop and implement training programs to enhance administrative skills and foster professional growth.
• Evaluate team performance, deliver feedback, and administer performance improvement plans when necessary.
• Ensure compliance with organizational policies and maintain discretion in handling sensitive matters.
• Coordinate onboarding processes, including access arrangements and training schedules for new hires.
• Supervise administrative professionals, providing guidance and direction for daily operations and best practices.
• Approve timesheets, manage overtime tracking, and review time-off requests to ensure adequate staffing coverage.
• Partner with HCM and recruiters to develop role profiles, screen resumes, and recommend candidates for interviews.
• Deliver performance reviews, record evaluations in Workday, and provide coaching to address development areas.
• Organize onboarding processes, including access setup, training schedules, and mentorship assignments for new hires.
• Coordinate team-building events, town halls, and speaker series to enhance team engagement and collaboration.
• Maintain and update administrative reference manuals, ensuring alignment with organizational standards and practices.

Requirements

• Bachelor’s degree preferred, with 5+ years of management experience in banking or professional services environments.
• Proficiency in Microsoft Outlook and Office Suite (Excel, Word, PowerPoint) for effective task management.
• Strong organizational skills and ability to manage multiple priorities across various locations.
• Demonstrated leadership skills and ability to foster positive employee engagement and resolve conflicts.
• Experience in performance management, including delivering reviews and administering improvement plans.
• Ability to maintain discretion and objectivity in handling sensitive employee matters.
• Collaborative and professional demeanor with excellent written and verbal communication skills.
• Experience managing teams across multiple locations is a plus.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Administrative

Industries

• Financial Services and Investment Banking

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