Administrative Customer Service - Onsite

Celerity Staffing Solutions; Waunakee (WI); On-site; USD 28,000 - 37,000; Full time

Benefits offered by this job

PTO

Holidays

401K match

Job summary

Celerity Staffing Solutions is seeking a Customer Experience Representative for an on-site, temp-to-hire role in Waunakee, WI. The position emphasizes data entry and process accuracy while serving business customers via phone and email.

Training will be provided in a collaborative setting, with potential for growth as you support sales, manufacturing and supply chain teams. The role runs Monday–Friday, 8:00 AM–5:00 PM with a 1-hour lunch, and offers benefits from day one, including PTO and a

Qualifications

• Strong communication via phone and email in a busy team environment.
• Excellent data-entry accuracy and process orientation.
• Experience supporting business customers in a B2B setting is a plus.

Responsibilities

• Handle customer inquiries by phone and email.
• Coordinate with sales, manufacturing and supply chain teams.
• Maintain accurate records and data in internal systems.

Skills

Communication

Data entry

Phone support

Email support

Team collaboration

Job description

We are currently looking for a Customer Experience Representative to join our client's team!

This temp to hire, on-site position is located in Waunakee - conveniently near Madison's Northeast side.

Bring your awesome communication, love for variety and mechanical inclination to this team!

You will support the (business to business) customer via phones and email, along with internal teams such as: sales, manufacturing, supply chain and more. This position is heavy on data entry and processes.

The Customer Experience Team operates Monday - Friday from 8:00 AM - 5:00 PM. (1 hour lunches)

• $23.21/hour

• Benefits from Day 1 with this position - including PTO!

You will have a comprehensive training program in a collaborative working environment, while gaining technical and mechanical product knowledge in a growing industry!

Benefits upon hire include: PTO, Holidays, H/V/D, 401K Match and more!

This position requires a pre-employment drug/alcohol test and education verification, which will be administered after a conditional job offer is extended.

A negative drug/alcohol test result is required for employment. Refusal to take the test or a positive result may disqualify a candidate from further consideration. All drug testing will be conducted in accordance with federal and state laws.

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