Administrative Coordinator (Part-time)

Bartlett Tree Experts; City of Rochester (NY); On-site; USD 28,000 - 33,000; Part time

Job summary

Bartlett Tree Experts is seeking an Administrative Assistant to join our Rochester, NY team. You will support arborists, handle customer inquiries, and assist with sales and client communications.

The role emphasizes friendly communication, multitasking, and strong organization in a fast-paced office environment.

Responsibilities

• Support office and production teams with administrative tasks.
• Answer high-volume inbound and outbound calls for customer service and sales.
• Assist with sales activities and client communications.
• Maintain accurate data entry and calendar organization.
• Collaborate with Arborists and clients to facilitate service processes.

Skills

Administrative skills

Customer service

Communication

Microsoft Office

Tools

Microsoft Office

Job description

About the role

Bartlett Tree Experts is looking for an Administrative Assistant to join our team. We are looking for an individual who understands the importance and value of our clients and recognizes the significance of team support!

Company Overview

Bartlett Tree Experts is a 100+-year-old scientific tree and shrub care company with over 130 offices in the United States, Canada, Great Britain, and Ireland. Built on family values and the pursuit of scientific tree care, we are proud of the quality of our work, level of service, award-winning safety record, and, most of all, our people. With services including pruning, insect and disease management, soil care and fertilization, and comprehensive tree inventory and management plans care, we strive to keep trees healthy and beautiful. We believe that every tree deserves a champion and are always looking for new champions to join the team!

Key Responsibilities & Salary

• $20.00 - $24.00 per hour
• Work directly with Arborists and clients to facilitate sales, increase brand awareness and build a satisfied customer base.
• Answers incoming phone calls in a high call volume environment while making outbound calls related to customer service and sales.
• Performs customer service/administrative tasks while supporting office and production team members and all company policies.
• Works well independently and takes initiative. A strong ability to multitask, prioritize and manage time efficiently is paramount.
• Treats all team members with equality and respect.
• All duties to be performed in the local office during business hours.
• Utilize excellent verbal and written communication skills.
• Fosters a positive work environment.
• Highly motivated and able to multi-task in a fast paced office.
• Works well independently and takes initiative.
• Excellent time management.
• Strong organizational capabilities.
• Strong knowledge of Microsoft Office suite.
• Ability to learn and work within various proprietary operating systems.
• Strong interpersonal and leadership skills.
• Detail oriented with accurate data entry skills.

Location

Rochester, NY

Job Category

Administrative/Customer Service

Posting Date

9/16/2026

Employment Type

Regular Part-Time

Equal Opportunity Statement

The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer.