Administrative Coordinator

Bartlett Tree Experts; Waltham (MA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k retirement plan

Paid time off and holidays

Bonus program

Training and continuing education

Job summary

Bartlett Tree Experts is seeking an Administrative Assistant to join our team in Waltham, MA. The role supports office and production staff, handles high-volume calls, and helps drive customer satisfaction for our tree care services.

We offer a safety-first workplace with advancement opportunities, comprehensive benefits, and a culture built on family values and scientific tree care. Join us to contribute to a team that values accuracy, organization, and proactive service.

Qualifications

• Administrative support and customer service experience are preferred.
• Strong communication and organizational abilities are expected.
• Excellent time management and multitasking skills are essential.

Responsibilities

• Work with arborists and clients to facilitate sales and build a satisfied customer base.
• Answer high-volume phone calls and perform outbound calls related to customer service and sales.
• Provide administrative support to office and production teams and follow company policies.
• Maintain accurate data entry and documentation with attention to detail.
• Contribute to a positive work environment and demonstrate initiative.

Skills

Administrative support

Customer service

Time management

Multitasking

Communication skills

Tools

Microsoft Office

Job description

Bartlett Tree Experts is looking for an Administrative Assistant to join our team. We are looking for an individual who understands the importance and value of our clients and recognizes the significance of team support!

Bartlett Tree Experts is a 100+-year-old scientific tree and shrub care company with over 130 offices in the United States, Canada, Great Britain, and Ireland. Built on family values and the pursuit of scientific tree care, we are proud of the quality of our work, level of service, award-winning safety record, and, most of all, our people. With services including pruning, insect and disease management, soil care and fertilization, and comprehensive tree inventory and management plans care, we strive to keep trees healthy and beautiful. We believe that every tree deserves a champion and are always looking for new champions to join the team!

• $24.00 - $25.00 per hour
• A safety-first culture and professional workplace
• Advancement opportunities - we promote from within
• Medical, dental, vision, life, and disability insurance
• 401k retirement plan
• Paid time off and holidays
• Bonus program
• Access to training, continuing education programs, and a variety of resources provided by the Bartlett Tree Experts Research Laboratories

To find out more about what life is like at Bartlett, check us out on Instagram @LifeatBartlett.

• Work directly with Arborists and clients to facilitate sales, increase brand awareness and build a satisfied customer base.
• Answers incoming phone calls in a high call volume environment while making outbound calls related to customer service and sales.
• Performs customer service/administrative tasks while supporting office and production team members and all company policies.
• Works well independently and takes initiative. A strong ability to multitask, prioritize and manage time efficiently is paramount.
• Treats all team members with equality and respect.
• All duties to be performed in the local office during business hours.
• Utilize excellent verbal and written communication skills.
• Fosters a positive work environment.
• Highly motivated and able to multi-task in a fast paced office.
• Works well independently and takes initiative.
• Excellent time management.
• Strong organizational capabilities.
• Strong knowledge of Microsoft Office suite.
• Ability to learn and work within various proprietary operating systems.
• Strong interpersonal and leadership skills.
• Detail oriented with accurate data entry skills.

No phone calls or emails, please.

The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer.

Waltham

MA

Administrative/Customer Service

8/20/2026

Regular Full-Time