Administrative Coordinator (Part-time)

Baton Rouge Telco Federal Credit Union; Cleveland (OH); On-site; USD 30,000 - 40,000; Part time

Job summary

Bartlett Tree Experts in Cleveland, OH, is looking for an Administrative Assistant to enhance customer satisfaction and support team members. The ideal candidate will possess strong organizational and communication skills, excel in a fast-paced office, and demonstrate attention to detail.

This role involves working directly with Arborists to facilitate sales and handle customer service tasks. Join a dedicated team committed to quality service and teamwork in an award-winning organization.

Qualifications

• Highly motivated and able to multi-task in a fast-paced office.
• Detail-oriented with accurate data entry skills.

Responsibilities

• Work directly with Arborists and clients to facilitate sales and build a satisfied customer base.
• Answer incoming phone calls and make outbound calls related to customer service.
• Perform customer service tasks while supporting office and production team members.

Skills

Excellent verbal and written communication skills

Strong organizational capabilities

Strong knowledge of Microsoft Office suite

Strong interpersonal and leadership skills

Job description

Overview

Bartlett Tree Experts is looking for an Administrative Assistant to join our team. We are looking for an individual who understands the importance and value of our clients and recognizes the significance of team support!

Bartlett Tree Experts is a 100+-year-old scientific tree and shrub care company with over 130 offices in the United States, Canada, Great Britain, and Ireland. Built on family values and the pursuit of scientific tree care, we are proud of the quality of our work, level of service, award‑winning safety record, and, most of all, our people. With services including pruning, insect and disease management, soil care and fertilization, and comprehensive tree inventory and management plans, we strive to keep trees healthy and beautiful. We believe that every tree deserves a champion and are always looking for new champions to join the team!

Responsibilities

• Work directly with Arborists and clients to facilitate sales, increase brand awareness and build a satisfied customer base.
• Answer incoming phone calls in a high call volume environment while making outbound calls related to customer service and sales.
• Perform customer service/administrative tasks while supporting office and production team members and all company policies.
• Work well independently and take initiative. A strong ability to multitask, prioritize and manage time efficiently is paramount.
• Treat all team members with equality and respect.
• All duties to be performed in the local office during business hours.

Qualifications

• Utilize excellent verbal and written communication skills.
• Foster a positive work environment.
• Highly motivated and able to multi‑task in a fast paced office.
• Work well independently and take initiative.
• Excellent time management.
• Strong organizational capabilities.
• Strong knowledge of Microsoft Office suite.
• Ability to learn and work within various proprietary operating systems.
• Strong interpersonal and leadership skills.
• Detail oriented with accurate data entry skills.

No phone calls or emails, please.

The F. A. Bartlett Tree Expert Company is an Equal Opportunity and E-Verify Employer.

Location

Cleveland, OH

Category

Administrative/Customer Service

Type

Regular Part-Time