Administrative Coordinator: Client & Operations Support

Bartlett Tree Experts; Waltham (MA); On-site; USD 33,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401k retirement plan

Paid time off and holidays

Bonus program

Training and continuing education

Job summary

Bartlett Tree Experts is seeking an Administrative Assistant to join our team in Waltham, MA. The role supports office and production staff, handles high-volume calls, and helps drive customer satisfaction for our tree care services.

We offer a safety-first workplace with advancement opportunities, comprehensive benefits, and a culture built on family values and scientific tree care. Join us to contribute to a team that values accuracy, organization, and proactive service.

Qualifications

• Administrative support and customer service experience are preferred.
• Strong communication and organizational abilities are expected.
• Excellent time management and multitasking skills are essential.

Responsibilities

• Work with arborists and clients to facilitate sales and build a satisfied customer base.
• Answer high-volume phone calls and perform outbound calls related to customer service and sales.
• Provide administrative support to office and production teams and follow company policies.
• Maintain accurate data entry and documentation with attention to detail.
• Contribute to a positive work environment and demonstrate initiative.

Skills

Administrative support

Customer service

Time management

Multitasking

Communication skills

Tools

Microsoft Office

Job description

Bartlett Tree Experts is seeking an Administrative Assistant to join our team in Waltham, MA. The role supports office and production staff, handles high-volume calls, and helps drive customer satisfaction for our tree care services.

We offer a safety-first workplace with advancement opportunities, comprehensive benefits, and a culture built on family values and scientific tree care. Join us to contribute to a team that values accuracy, organization, and proactive service.