Administrative & Customer Success Coordinator

Bartlett Tree Experts; Collierville (TN); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Medical, dental, vision, life, and dis

401k retirement plan

Paid time off and holidays

Bonus program

Access to training and resources

Job summary

Bartlett Tree Experts in Memphis, TN is seeking an Administrative Coordinator to support arborists and clients, help grow sales, and enhance brand awareness through professional service.

The role involves answering high-volume calls, performing customer service and administrative tasks, and collaborating with office and production teams. You must multitask, manage time efficiently, and enter data accurately, all in a local office during business hours.

Qualifications

• Customer service and administrative experience preferred.
• Ability to multitask and manage time efficiently in a fast-paced office.
• Excellent verbal and written communication skills.
• Detail-oriented with accurate data entry.

Responsibilities

• Work directly with Arborists and clients to facilitate sales, increase brand awareness and build a satisfied customer base.
• Answers incoming phone calls in a high call volume environment while making outbound calls related to customer service and sales.
• Performs customer service/administrative tasks while supporting office and production team members and all company policies.
• Works well independently and takes initiative. A strong ability to multitask, prioritize and manage time efficiently is paramount.
• Treats all team members with equality and respect.
• ,
• All duties to be performed in the local office during business hours.
• Utilize excellent verbal and written communication skills.
• Fosters a positive work environment.
• Highly motivated and able to multi-task in a fast paced office.
• Works well independently and takes initiative.
• ,
• Excellent time management.
• ,
• Strong organizational capabilities.
• ,
• Strong knowledge of Microsoft Office suite.
• ,
• Ability to learn and work within various proprietary operating systems.
• ,
• Strong interpersonal and leadership skills.
• ,
• Detail oriented with accurate data entry skills.

Skills

Customer service

Sales support

Communication skills

Time management

Organization

Data entry

Microsoft Office

Adaptability

Tools

Microsoft Office Suite

Job description

Bartlett Tree Experts in Memphis, TN is seeking an Administrative Coordinator to support arborists and clients, help grow sales, and enhance brand awareness through professional service.

The role involves answering high-volume calls, performing customer service and administrative tasks, and collaborating with office and production teams. You must multitask, manage time efficiently, and enter data accurately, all in a local office during business hours.