Administrative Coordinator: Billing, Events & Office Ops

Sri Healthcare; Louisville (KY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Paid Holidays

PTO (Paid Time Off)

401(k) Employer Match

FSA

HSA

Medical, Dental, and Vision Programs

Basic Life/AD&D Insurance

Long-Term Disability

Job summary

NOVO Health Services is seeking an organized and dependable Administration Assistant to support daily administrative and office functions at our Louisville facility, serving as the consistent onsite presence and primary point of contact for office-related matters.

The role includes handling billing, invoicing, contracting, office maintenance, event coordination, and customer communication, ensuring smooth operations and timely documentation, while contributing to process improvements and

Qualifications

• High School Diploma or equivalent work experience required.
• Demonstrated strong work ethic, initiative, and customer service mindset.
• Excellent written and verbal communication skills, with strong listening skills and empathy.
• Effective problem-solving skills in both individual and group settings.
• Proven ability to use a participative approach, prioritize tasks, and manage within budget.
• Strong administrative, organizational, and follow-through abilities.
• Proficiency in Microsoft Office Skills in reporting and process management.
• Willingness to travel occasionally (up to 10%).
• Preferred Associate degree or additional coursework in business or office administration.
• Previous experience in an office administration, coordinator, or billing/invoicing role, ideally in an industrial, manufacturing, or healthcare services environment.
• Experience with ABS or similar billing/linen management systems, and with RFID or asset-tracking processes.
• Experience planning events or supporting community outreach.

Responsibilities

• Organize and manage office operations and procedures, including correspondence, filing systems, and supply requisitions.
• Maintain office efficiency through effective systems, workspace layouts, and equipment procurement.
• Establish, implement, and monitor office policies and procedures to ensure consistency and effectiveness.
• Submit and track work orders for damaged or leased office equipment.
• Serve as the consistent onsite presence and primary point of contact for office-related matters.
• Any additional Ad-hoc responsibilities delegated by HR/HR Safety Manager or other senior leadership.
• Manage linen processing and billing using the ABS system.
• Support invoicing and contracting activities, ensuring accurate and timely documentation.
• Administer and maintain the Purchase Order process.
• Oversee the RFID and scrubs tracking process.
• Assist customers in resolving issues related to shortages or mis-deliveries.
• Support clear, professional customer communication on behalf of the Louisville facility.
• Coordinate company events and serve as a community liaison for the facility.
• Keep leadership informed by reviewing and analyzing reports, summarizing key insights, and identifying trends.
• Mentor staff and encourage creativity and innovation in daily operations.
• Perform other duties as assigned based on business and operational needs.

Skills

Communication skills

Customer service mindset

Microsoft Office

Problem-solving

Organizational skills

Education

High School Diploma

Associate degree preferred

Tools

ABS system

RFID tracking

Billing software

Job description

NOVO Health Services is seeking an organized and dependable Administration Assistant to support daily administrative and office functions at our Louisville facility, serving as the consistent onsite presence and primary point of contact for office-related matters.

The role includes handling billing, invoicing, contracting, office maintenance, event coordination, and customer communication, ensuring smooth operations and timely documentation, while contributing to process improvements and