Office Manager - Medical Center Admin Lead (Growth)

Behavioral Health Group - BHG; Louisville (KY); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Paid time off

Flexible schedules

Tuition reimbursement

401K plan

Bonuses for licenses

Employee discounts

Job summary

Behavioral Health Group (BHG) is seeking an Office Manager to oversee the administrative support department and daily operations of a Louisville treatment center under the Program Director. You will supervise staff, manage patient records and payments, and coordinate with medical staff on scheduling and intake.

The role requires strong leadership, confidentiality, and basic accounting skills, with opportunities for growth and involvement in accreditation readiness and outreach initiatives.

Qualifications

• High school diploma or equivalent.
• Three years of general office experience or one year as an office manager.
• Valid driver’s license.
• Strong leadership, communication, and customer service skills.
• Basic accounting and data entry proficiency.
• Knowledge of confidentiality and information release protocols.
• Ability to work independently, under pressure, and manage multiple tasks.

Responsibilities

• Supervise administrative support team.
• Validate patient identification and monetary status.
• Collect and account for patient payments.
• Prepare bank deposits and run errands.
• Assist patients with insurance forms.
• Perform daily accounting duties using computer programs.
• Interview, train, and evaluate administrative team members.
• Provide input on hiring and personnel decisions.
• Complete and submit weekly reports.
• Maintain patient fee collection and financial records.
• Manage office supplies and reception duties.
• Assist with patient intake and discharge processes.
• Maintain patient charts and compliance tracking.
• Schedule patient appointments with medical staff.
• Develop and manage work schedules.
• Participate in staff meetings and training programs.
• Ensure compliance with regulatory and accrediting standards.
• Engage in outreach activities and maintain confidentiality.

Skills

Leadership

Communication

Customer service

Data entry

Confidentiality

Multitasking

Education

High school diploma

Job description

Behavioral Health Group (BHG) is seeking an Office Manager to oversee the administrative support department and daily operations of a Louisville treatment center under the Program Director. You will supervise staff, manage patient records and payments, and coordinate with medical staff on scheduling and intake.

The role requires strong leadership, confidentiality, and basic accounting skills, with opportunities for growth and involvement in accreditation readiness and outreach initiatives.