Office Clerk

Talentify; Chesapeake (VA); On-site; USD 32,000 - 42,000; Full time

Job summary

Chesapeake Regional Medical Center is seeking an Office Clerk to perform general office duties, including filing, retrieval, tracking, scanning and maintenance of Cash Posting files. You will help ensure efficient operations in a busy healthcare environment.

The role emphasizes strong organization, multitasking, and courteous patient and staff interactions. Reports to the AR Manager; no supervisory responsibilities.

Qualifications

• High school diploma or equivalent required.
• 1+ year clerical experience.
• Ability to use computerized systems for scanning processes.
• Excellent organizational and multitasking skills.
• Ability to adhere to hospital policies and patient care standards.

Responsibilities

• File, retrieve, track, scan, and maintain Cash Posting files.
• Sort and research return mail in the system.
• Process attorney and bankruptcy letters and indexed documents according to guidelines.
• Gather materials to be filed from departments and staff.
• Provide courteous interactions with patients, visitors, physicians, and coworkers.
• Attend required hospital orientations and meetings.

Skills

Organizational skills

Multitasking

Customer service

Teamwork

Professional communication

Education

High School diploma

Job description

The Office Clerk performs general office duties.

• Responsible for accurate and timely filing, retrieval, tracking, scanning and maintenance of Cash Posting files
• Sort, research, and note return mail in the system
• Ability to utilize computerized systems for scanning process
• Administer proper guidelines to arrange high volumes attorney letters, bankruptcy letters, correspondence, and other indexed documents according to specific guidelines
• Gathering and indexing materials to be filed from department and employees
• Excellent organizational and multitasking skills
• Perform other duties as assigned
• Adhere to the Service Excellence Standards and Expectations at Chesapeake Regional Medical Center
• Exhibit excellent customer relations to patients, visitors, physicians, and co-workers
• Exhibit courteous communication skills and an ability to work with others, exercising good judgment in performance of job duties
• Demonstrate courtesy, compassion, and respect to others in adherence of the hospital's philosophy and policy for promoting positive work and customer environments
• Work as a team to continuously improve work quality
• Demonstrate a commitment to flexible work schedules when it is necessary to ensure patient care
• Present self in a positive manner as reflected by personal attire and etiquette
• Attend required hospital-wide orientations, meetings, and in-services

Reports to: AR Manager

Supervises: None

Responsibilities: N/A

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Required Education: High school diploma or equivalent

Preferred Education: N/A

Experience: 1+ year clerical experience

There are no certifications/licensures required for this position.

Qualifications

Education

Required

High School

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.