Gastroenterology Admin & Patient Scheduling Specialist

Beth Israel Deaconess Medical Center; Boston (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Medical Center is seeking an administrative professional to support physicians in clinical practice, academics, and research roles. The role includes answering calls, scheduling patient appointments, updating demographics and insurance information, and coordinating referrals and billing activities.

The position emphasizes maintaining patient records, liaising with departments, handling confidential information, and providing accurate information to patients, families, and

Qualifications

• High School diploma or GED required.
• Associate's degree preferred.
• 1-3 years related work experience required.
• Experience with computer systems including web-based applications and Microsoft Office (Outlook, Word, Excel, PowerPoint or Access).

Responsibilities

• Answers and screens telephone calls, greets and directs patients, families, visitors and staff; provides information within scope of knowledge and authority.
• Updates patient demographic and insurance information; schedules patient appointments using scheduling tools; coordinates ancillary appointments.
• Prepares patient records and maintains records; liaises with other departments and external customers; handles confidential information.

Skills

Microsoft Office

Customer service

Written English communication

Education

High School diploma or GED

Associate's degree preferred

Tools

Outlook

Word

Excel

PowerPoint

Access

Job description

Beth Israel Deaconess Medical Center is seeking an administrative professional to support physicians in clinical practice, academics, and research roles. The role includes answering calls, scheduling patient appointments, updating demographics and insurance information, and coordinating referrals and billing activities.

The position emphasizes maintaining patient records, liaising with departments, handling confidential information, and providing accurate information to patients, families, and