Clinical Office Coordinator: Patient Care & Scheduling

Beth Israel Lahey Health; Milton (MA); On-site; USD 29,000 - 39,000; Full time

Job summary

Beth Israel Deaconess Milton, a proud part of Beth Israel Lahey Health, seeks a Medical Assistant/Office Support person to provide administrative and clinical support in the physician’s office. You will assist with patient check-in, scheduling, insurance verification, and preauthorizations while upholding confidentiality and compassionate care.

Be prepared to handle phone and in-person interactions, maintain a calm front desk, and coordinate with providers to ensure timely patient care and

Qualifications

• High school diploma or equivalent required.
• 3–5 years medical office experience preferred.
• CPR certification obtained within six weeks of hire.

Responsibilities

• Communicates with patients, staff and public courteously by phone and in person.
• Schedules patients, check-in, registration, and demographic/fiscal verification.
• Inputs patient insurance, managed care, referrals and preauthorizations.
• Collects copays and guides patients to next service area.
• Schedules follow-up appointments and related tests.
• Maintains patient confidentiality and a welcoming reception area.

Skills

Customer service

Communication skills

Teamwork

Decision making

English literacy

Education

High School diploma or equivalent

Tools

EMR software

Office/Email basics

Job description

Beth Israel Deaconess Milton, a proud part of Beth Israel Lahey Health, seeks a Medical Assistant/Office Support person to provide administrative and clinical support in the physician’s office. You will assist with patient check-in, scheduling, insurance verification, and preauthorizations while upholding confidentiality and compassionate care.

Be prepared to handle phone and in-person interactions, maintain a calm front desk, and coordinate with providers to ensure timely patient care and