Medical Office Coordinator: Scheduling & Patient Support

Beth Israel Deaconess Medical Center; United States; On-site; USD 24,000 - 36,000; Full time

Job summary

Beth Israel Deaconess Medical Center is seeking an administrative healthcare support professional to assist physician practices, staff, and patients. Responsibilities include scheduling, check-in/out, inquiries, data entry, medical records support, and daily banking.

The role requires strong customer service, ability to verify insurance, collect co-pays, and balance daily transactions. The schedule is Monday–Friday, 8:00 AM–4:30 PM, with opportunities to mentor staff and provide coverage for

Qualifications

• High school diploma or equivalent required.
• 1–3 years of experience in a customer service environment preferred.
• BCLS certification within 6 months of hire.

Responsibilities

• Greet patients and manage check-in/check-out processes.
• Schedule appointments and direct inquiries to appropriate staff.
• Verify insurance eligibility and collect co-pays at point of service.
• Post payments and balance daily transactions; assist with banking duties.
• Mentor new staff and provide coverage as needed.
• Ensure referrals and care team assignments are accurate and timely.
• Maintain patient confidentiality and a welcoming environment.

Skills

Customer service

Scheduling

Data entry

Education

High school diploma

Job description

Beth Israel Deaconess Medical Center is seeking an administrative healthcare support professional to assist physician practices, staff, and patients. Responsibilities include scheduling, check-in/out, inquiries, data entry, medical records support, and daily banking.

The role requires strong customer service, ability to verify insurance, collect co-pays, and balance daily transactions. The schedule is Monday–Friday, 8:00 AM–4:30 PM, with opportunities to mentor staff and provide coverage for