Administrative Associate – Client Services & Ops

Brown Edwards; Harrisonburg (VA); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Medical benefits

Dental coverage

Vision coverage

401K with match

Paid time off

Dress for Your Day

Job summary

Brown Edwards in Harrisonburg, VA is seeking an Administrative Associate to support our busy office. You’ll manage communications, prepare documents, and assist with billing and client deliverables while maintaining accuracy and confidentiality.

Ideal candidates have 3+ years of administrative experience, strong Microsoft Office skills, and the ability to manage multiple priorities in a deadline-driven environment. We offer a comprehensive benefits package and a collaborative work culture.

Qualifications

• 3+ years of administrative experience in a professional services environment preferred.
• Strong verbal and written communication skills with solid grammar and punctuation.
• Proficiency with Microsoft Office; experience in document formatting and editing.
• Ability to manage multiple priorities under deadlines with accuracy.
• Professionalism, confidentiality, and a strong client-service orientation.

Responsibilities

• Provides administrative support and assists with workflow priorities and deadlines.
• Manages multi-line telephone system and routes calls; records messages.
• Prepares, formats, and edits documents using firm templates and standards.
• Assembles and delivers client deliverables, including tax returns and financial statements.
• Receives, sends correspondence, scans and files documents per firm practices.
• Maintains conference rooms, assists with Teams links and audiovisual setup.
• Assists with expense reports and basic billing support.
• Interacts with clients in a professional, service-oriented manner.
• Supports reception, mailroom, and visitor coverage as needed.
• Prepares daily cash receipts; participates in special projects as needed.

Skills

Administrative experience

Communication skills

Deadline management

Team collaboration

Professionalism

Attention to detail

Education

High School Diploma / GED

Bachelor's degree in Business Administration preferred

Tools

Microsoft Office

Adobe Acrobat

Job description

Brown Edwards in Harrisonburg, VA is seeking an Administrative Associate to support our busy office. You’ll manage communications, prepare documents, and assist with billing and client deliverables while maintaining accuracy and confidentiality.

Ideal candidates have 3+ years of administrative experience, strong Microsoft Office skills, and the ability to manage multiple priorities in a deadline-driven environment. We offer a comprehensive benefits package and a collaborative work culture.