Administrative Associate

Sentara; Virginia Beach (VA); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off

Tuition Assistance

401k with Employer Match

Life Insurance

Job summary

Sentara Independence Emergency Department in Virginia Beach is hiring a Full-time Administrative Associate for swing shifts. You will work nights, handling clerical tasks, patient scheduling, and inquiries while collaborating with medical staff to ensure high-quality care.

The role requires a high school diploma and offers preferred advancement toward an associate or bachelor’s degree with strong Microsoft Office skills. Benefits include medical/dental/vision plans and paid time off.

Qualifications

• High School Grad or Equivalent (Required).
• Associate or Bachelor’s Degree (Preferred).
• Microsoft Office Knowledge, including Word and Excel (Preferred).
• Medical Office Experience (Preferred).
• Excellent Time Management, Multi-tasking, and Prioritizing Skills (Strongly Preferred).
• Excellent Communication Skills (Strongly Preferred).

Responsibilities

• Provide clerical support and administrative assistance to the unit.
• Serve as first point of contact for patients, families, and visitors with excellent customer service.
• Manage patient records, scheduling, and inquiries in a timely manner.
• Collaborate with medical staff, management, and patients to ensure quality care.

Skills

Administrative Support

Customer Service

Time Management

Communication Skills

Education

High School Diploma or GED

Associate or Bachelor’s Degree (Preferred)

Tools

Microsoft Word

Microsoft Excel

EMR/EHR

Job description

City/StateVirginia Beach, VAWork ShiftSwing ShiftOverview:Sentara Independence Emergency Department is hiring a Full-time Administrative Associate.Hours/Shift: Full-time, Swing Shift, working Monday, Tuesday, and Wednesday nights from 4 p.m. to 4 a.m. and working Monday, Tuesday, Wednesday, and Thursday nights from 4 p.m. to 12 midnight.The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.EducationHigh School Grad or Equivalent (Required)Associate or Bachelor’s Degree (Preferred)ExperienceMicrosoft Office Knowledge, including Word and Excel (Preferred)Medical Office Experience (Preferred)Excellent Time Management, Multi-tasking, and Prioritizing Skills (Strongly Preferred)Excellent Communication Skills (Strongly Preferred)Transferable skills, for example: one year or more in a call center or customer service application program (Preferred)Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center.Benefits: Caring For Your Family and Your CareerMedical, Dental, Vision plansAdoption, Fertility and Surrogacy Reimbursement up to $10,000Paid Time Off and Sick LeavePaid Parental & Family Caregiver LeaveEmergency Backup CareLong-Term, Short-Term Disability, and Critical Illness plansLife Insurance401k/403B with Employer MatchTuition Assistance – $5,250/year and discounted educational opportunities through Guild EducationStudent Debt Pay Down – $10,000Reimbursement for certifications and free access to complete CEUs and professional developmentPet InsuranceLegal Resources PlanColleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is metSentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.