Administrative Associate

Sentara Health; Virginia Beach (VA); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Medical, Dental, Vision plans

Paid Time Off and Sick Leave

Paid Parental & Family Caregiver Leave

401k/403B with Employer Match

Tuition Assistance and CEU access

Job summary

Sentara Independence Emergency Department in Virginia Beach seeks a Full-time Administrative Associate to support operations, manage patient records, schedule appointments, and handle patient inquiries.

This role provides clerical support, serves as the first point of contact for patients, families and visitors, and collaborates with medical staff to ensure delivery of high-quality care during swing night shifts.

Qualifications

• High School diploma or equivalent required.
• Associate or Bachelor’s degree preferred.
• Proficient in Microsoft Word and Excel; medical office systems knowledge preferred.
• Strong time management, multitasking, and communication skills.

Responsibilities

• Provide clerical support and manage patient records.
• Schedule appointments and respond to patient inquiries.
• Serve as first point of contact for patients, families and visitors; collaborate with staff to ensure high-quality care.

Skills

MS Office

Medical Office Experience

Time Management

Communication Skills

Call Center Experience

Education

High School Diploma or GED

Associate or Bachelor’s Degree (Pref.)

Job description

Overview:

Sentara Independence Emergency Department is hiring a Full-time Administrative Associate.

Hours/Shift: Full-time, Swing Shift, working Monday, Tuesday, and Wednesday nights from 4 p.m. to 4 a.m. and working Monday, Tuesday, Wednesday, and Thursday nights from 4 p.m. to 12 midnight.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

• High School Grad or Equivalent (Required)
• Associate or Bachelor’s Degree (Preferred)

City/State
Virginia Beach, VA

Work Shift
Swing Shift

Overview:

Sentara Independence Emergency Department is hiring a Full-time Administrative Associate.

Hours/Shift: Full-time, Swing Shift, working Monday, Tuesday, and Wednesday nights from 4 p.m. to 4 a.m. and working Monday, Tuesday, Wednesday, and Thursday nights from 4 p.m. to 12 midnight.

The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.

Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.

Education

• High School Grad or Equivalent (Required)
• Associate or Bachelor’s Degree (Preferred)

Experience

• Microsoft Office Knowledge, including Word and Excel (Preferred)
• Medical Office Experience (Preferred)
• Excellent Time Management, Multi-tasking, and Prioritizing Skills (Strongly Preferred)
• Excellent Communication Skills (Strongly Preferred)
• Transferable skills, for example: one year or more in a call center or customer service application program (Preferred)

Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center

Benefits: Caring For Your Family and Your Career

• Medical, Dental, Vision plans
• Adoption, Fertility and Surrogacy Reimbursement up to $10,000
• Paid Time Off and Sick Leave
• Paid Parental & Family Caregiver Leave
• Emergency Backup Care
• Long-Term, Short-Term Disability, and Critical Illness plans
• Life Insurance
• 401k/403B with Employer Match
• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education
• Student Debt Pay Down – $10,000
• Reimbursement for certifications and free access to complete CEUs and professional development
• Pet Insurance
• Legal Resources Plan
• Colleagues may have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met

Sentara Independence provides quality outpatient services to the surrounding community. The facility includes an ambulance-accessible emergency room that is supported by board-certified physicians. Sentara Independence houses state-of-the-art medical equipment and highly-skilled physicians and staff. Sentara Independence is now an extension of the quality services at Sentara Virginia Beach General Hospital including advanced imaging and physical therapy.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

In support of our mission “to improve health every day,” this is a tobacco‑free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.