Administrative Associate

Sentara; Norfolk (VA); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Parental Leave

Disability Insurance

401k Match

Tuition Assistance

Student Debt Pay Down

Life Insurance

Pet Insurance

Legal Resources Plan

Job summary

Sentara Norfolk General Hospital in Norfolk, VA is seeking a Part-time Weekend Administrative Associate to support the Surgery Unit 1. The role covers two 12-hour shifts on Saturdays and Sundays from 7 a.m.

to 7 p.m., performing clerical tasks, patient record management, appointment scheduling, and front-desk patient contact. The ideal candidate will have a High School diploma, prior experience in fast-paced healthcare settings, strong customer service, and proficiency with Microsoft Office.

Qualifications

• High School Grad or Equivalent (Required).
• Experience in a Fast-paced environment preferred.
• Excellent customer service experience preferred.
• Medical office experience preferred.
• Computer savvy with Microsoft Office skills.

Responsibilities

• Provide administrative support to the unit/department.
• Serve as first point of contact for patients, family members and visitors.
• Manage patient records and scheduling of appointments.
• Handle patient inquiries and collaboration with medical staff and management.

Skills

Customer service

Communication

Education

High School diploma or equivalent

Tools

Microsoft Office

Job description

City/StateNorfolk, VAWork ShiftWeekend DaysOverview:Sentara Norfolk General Hospital Surgery Unit 1 is hiring a Part-time, Weekend Administrative Associate.Hours/Shift: Part-time, working two 12-hour shifts a week on Saturday and Sunday from 7 a.m. to 7 p.m.The Administrative Associate is responsible for various administrative and operational tasks. This position provides clerical support, manages patient records, schedules appointments, and handles patient inquiries. The role involves collaborating with medical staff, management, and patients to ensure the delivery of high-quality care.Provides administrative support to the unit or department assigned. Serves as first point of contact for patients, family members and visitors on unit assigned requiring the application of excellent customer service skills.EducationHigh School Grad or Equivalent (Required)ExperiencePrevious Experience working in a Fast-paced Environment (Strongly Preferred)Excellent Customer Service Experience (Strongly Preferred)Medical Office Experience (Preferred)Computer Savvy with Microsoft Office Skills (Strongly Preferred)Keywords: Administrative Associate, Clerical Support, Receptionist, Call Center, Medical Office.Benefits: Caring For Your Family and Your Career• Medical, Dental, Vision plans• Adoption, Fertility and Surrogacy Reimbursement up to $10,000• Paid Time Off and Sick Leave• Paid Parental & Family Caregiver Leave• Emergency Backup Care• Long-Term, Short-Term Disability, and Critical Illness plans• Life Insurance• 401k/403B with Employer Match• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education• Student Debt Pay Down – $10,000•Pet Insurance•Legal Resources Plan•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.Here at Sentara, we are committed to consistently enhancing our training, advancement tracks, work-life benefits, and more. Our goal is to make you feel more excited to be here every day!Sentara Norfolk General Hospital, located in Norfolk, VA, is a 525-bed tertiary care facility that is home to the only Level I Adult Trauma Center and burn trauma unit in Hampton Roads, and also serves as the primary teaching hospital for Eastern Virginia Medical School.In addition to the high-quality heart program at Sentara Heart Hospital, our facility is home to Nightingale Regional Air Ambulance and several other dedicated facilities and specialized services. As a recognized accredited Comprehensive Stroke Center, and Magnet hospital for nursing excellence, our hospital specializes in heart and vascular, neurosciences, neurosurgery, urology, oncology, spine care, advanced imaging, behavioral health, maternity, and women’s health, including a state-of-the-art neonatal intensive care unit.Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.In support of our mission “to improve health every day,” this is a tobacco-free environment.For positions that are available as remote work, Sentara Health employs associates in the following states:Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.