Administrative Assistant, Warehouse Ops (Sun-Wed)

Wayfair; Lancaster (TX); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Shift premium

Referral bonuses

Overtime pay

401(k) with match

Wayfair discount

Benefits start day one

Growth opportunities

Partner discounts

Job summary

Wayfair is seeking an Administrative Assistant to support warehouse operations and business functions in a fast-paced environment. You will balance multiple warehouse projects while providing general office support and ensuring data accuracy.

The role requires strong relationship-building, negotiation, and communication skills, plus experience in service and warehousing. Proficiency in Microsoft Office and Excel is a plus, and you will handle calls and emails with customers when needed.

Qualifications

• Excellent relationship building, negotiation, and communication skills.
• Service and warehousing/fulfillment experience.
• Knowledge in Microsoft Office and Excel.
• Ability to solve problems by thinking analytically, creatively, and handle stressful customer interactions via telephone and email.

Responsibilities

• In the Administrative Assistant role, you will support both warehouse operations and business functions. You will simultaneously balance multiple warehouse projects while providing general office support.
• You will perform extensive and accurate data entry, mine for data, and construct meaningful, actionable reports (e.g. creating monthly PowerPoint for the break room and updating our UPH forecast daily).
• You will be responsible for purchasing and managing the inventory of supplies for the warehouse.
• You will schedule all incoming truckload, LTL and shuttle shipments for the warehouse as well as all returns shipments; yard management.
• You will keep track of outbound truckloads
• You will oversee the invoicing for maintenance and utilities weekly/monthly
• You will retrieve all paperwork from each department daily and file paperwork accordingly
• You will perform other job-related duties and responsibilities as may be assigned to you from time to time (i.e. process calls or emails to service customers when call demand dictates)

Skills

Relationship building

Negotiation

Communication skills

Tools

Microsoft Office

Excel

Job description

Wayfair is seeking an Administrative Assistant to support warehouse operations and business functions in a fast-paced environment. You will balance multiple warehouse projects while providing general office support and ensuring data accuracy.

The role requires strong relationship-building, negotiation, and communication skills, plus experience in service and warehousing. Proficiency in Microsoft Office and Excel is a plus, and you will handle calls and emails with customers when needed.