Administrative Assistant I

Wayfair; Atlanta (GA); On-site; USD 22,041 - 28,929; Full time

Benefits offered by this job

Retention Bonus

Referral Bonuses

Overtime Pay

Job Security

401(k) Match

Company Discount

Health Benefits Day 1

Growth Opportunities

Job summary

Wayfair is hiring for an on-site distribution position in Atlanta, offering hourly pay of $18.50 with a Sunday-Wednesday shift. You will support warehouse operations, manage data entry and reporting, and coordinate shipments while ensuring cost-effective inventory and excellent service.

Health benefits start on day one, with opportunities for advancement and retention bonuses. The role emphasizes data-driven reporting, order and yard management, and cross-functional collaboration to maintain

Qualifications

• Excellent relationship building, negotiation, and communication skills.
• Service and warehousing/fulfillment experience.
• Knowledge of Microsoft Office and Excel.
• Ability to solve problems by thinking analytically, creatively, and handle stressful customer interactions via telephone and email.
• Ability to use a computer keyboard, computer screen, telephone headset and telephone system.
• Regular and reliable attendance is an essential function of this position.
• Ability to alternate sitting and standing throughout an 8-hour period, and sometimes longer.

Responsibilities

• Support both warehouse operations and business functions while balancing multiple warehouse projects and providing general office support.
• Perform extensive and accurate data entry, mine for data, and construct meaningful, actionable reports (e.g. creating monthly PowerPoint for the break room and updating our UPH forecast daily).
• Purchase and manage the inventory of supplies for the warehouse.
• Schedule all incoming truckload, LTL and shuttle shipments for the warehouse as well as all return shipments; yard management.
• Keep track of outbound truckloads.
• Oversee the invoicing for maintenance and utilities on a weekly/monthly basis.
• Retrieve all paperwork from each department daily and file paperwork accordingly.
• Perform other job-related duties and responsibilities as may be assigned to you from time to time (e.g. process calls or emails to service customers when call demand dictates).

Skills

Communication

Negotiation

Customer Service

MS Office

Excel

Data Entry

Analytical Thinking

Attention to Detail

Attendance

Tools

PowerPoint

Job description

Job Overview

Full job description We are Wayfair; we deliver a best-in-class customer experience in the furniture and home space because of people like you, who are driven, determined, collaborative, and thrive in a fast-paced environment. In order to maintain our high level of delivery standards and meet our customer’s needs, the Wayfair Distribution team plays a key role in improving customer satisfaction and driving repeat business. We’ve been busy building a best-in-class logistics network that allows us to delight customers by speeding up deliveries, adding services, and reducing damage using our own physical, asset-based warehouses. We are looking for talented hard-working individuals to join our growing team – your professional home awaits you at Wayfair!

Pay & Shift

Hourly Pay: $18.50/hr. Shift: Sunday - Wednesday 6:00am - 4:30pm.

Benefits (Start Day 1!)

• Peak Retention Bonus
• Referral bonuses
• Overtime hours & pay
• Job Security
• 401(k) with company match
• Wayfair company discount
• Health benefits start day one
• Growth opportunities (Conversions, Promotions, and more!)

Responsibilities

• Support both warehouse operations and business functions while balancing multiple warehouse projects and providing general office support.
• Perform extensive and accurate data entry, mine for data, and construct meaningful, actionable reports (e.g. creating monthly PowerPoint for the break room and updating our UPH forecast daily).
• Purchase and manage the inventory of supplies for the warehouse.
• Schedule all incoming truckload, LTL and shuttle shipments for the warehouse as well as all return shipments; yard management.
• Keep track of outbound truckloads.
• Oversee the invoicing for maintenance and utilities on a weekly/monthly basis.
• Retrieve all paperwork from each department daily and file paperwork accordingly.
• Perform other job-related duties and responsibilities as may be assigned to you from time to time (e.g. process calls or emails to service customers when call demand dictates).

Qualifications

• Excellent relationship building, negotiation, and communication skills.
• Service and warehousing/fulfillment experience.
• Knowledge of Microsoft Office and Excel.
• Ability to solve problems by thinking analytically, creatively, and handle stressful customer interactions via telephone and email.
• Ability to use a computer keyboard, computer screen, telephone headset and telephone system.
• Regular and reliable attendance is an essential function of this position.
• Ability to alternate sitting and standing throughout an 8-hour period, and sometimes longer.
• Ability to perform all above-mentioned duties with or without accommodations.

Assistance for Individuals with Disabilities Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accommodations for Applicants form.