Administrative Assistant - Transportation Coordinator

UnityPoint Health; Cedar Rapids (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental and health insurance

Paid time off

401K matching

Tuition reimbursement

Job summary

UnityPoint Health in Cedar Rapids is seeking an Office Assistant to be the welcoming, organized face for patients, visitors, and staff. You’ll answer inquiries and provide essential administrative support to ensure smooth daily operations.

You’ll help create a positive experience for every client by assisting with and maintaining accurate records. If you enjoy supporting others, keeping things running efficiently, and being an integral part of a client-focused environment, this is the role for

Qualifications

• High school diploma or GED, or equivalent.

Responsibilities

• Greet client and visitors with a professional, friendly approach, ensuring a positive first impression
• Coordinate the Aging Services Transportation Program including processing applications, documenting requests for drives, coordinating volunteer and staff schedules, facilitating communication between drivers and riders, and orienting and training volunteers
• Respond promptly to inquiries, address concerns, and maintain clear, professional communication at all times
• Manage front desk operations, office supplies, and support staff with a variety of administrative tasks
• Prepare, file, and maintain accurate patient and office records to ensure smooth daily workflows
• Be a vital part of a client-focused, collaborative team while growing your administrative and healthcare skills

Skills

Customer service

Clerical duties

Education

High school diploma or GED

Job description

UnityPoint Health in Cedar Rapids is seeking an Office Assistant to be the welcoming, organized face for patients, visitors, and staff. You’ll answer inquiries and provide essential administrative support to ensure smooth daily operations.

You’ll help create a positive experience for every client by assisting with and maintaining accurate records. If you enjoy supporting others, keeping things running efficiently, and being an integral part of a client-focused environment, this is the role for