Healthcare Admin Assistant II - Scheduling & Records

UnityPoint Health; Cedar Rapids (IA); On-site; USD 40,000 - 48,000; Full time

Job summary

UnityPoint Health in Cedar Rapids seeks an Administrative Assistant II to support departments and healthcare teams with medium-complexity tasks, manage communications, schedules, and travel arrangements, and maintain records and reports to aid decision-making.

The role handles medical documentation updates, assists with billing and insurance processing, coordinates projects, and ensures adherence to timelines and company standards.

Qualifications

• High school diploma or GED required.
• Associate’s degree in business or medical-related field preferred.
• Minimum 3 years of administrative, medical-related or related experience.

Responsibilities

• Provide administrative and clerical support to departments and healthcare teams.
• Manage incoming and outgoing correspondence with tracking and documentation.
• Coordinate schedules for meetings, appointments, conferences, and events.
• Maintain office supplies and equipment; arrange repairs with vendors.
• Respond to inquiries from staff, patients, and visitors; escalate complex issues.
• Arrange travel, including transportation and accommodations.
• Support department budgets and expense tracking; maintain office procedures.
• Maintain patient, staff, and departmental records per privacy regulations.
• Handle confidential information and prepare reports and presentations.
• Assist with medical billing and insurance documentation; resolve discrepancies.
• Support departmental projects through planning, coordination, and deadlines.

Skills

Communication

Scheduling

Data entry

Education

High school diploma or GED

Associate’s degree in business or medical-related field

Job description

UnityPoint Health in Cedar Rapids seeks an Administrative Assistant II to support departments and healthcare teams with medium-complexity tasks, manage communications, schedules, and travel arrangements, and maintain records and reports to aid decision-making.

The role handles medical documentation updates, assists with billing and insurance processing, coordinates projects, and ensures adherence to timelines and company standards.