Administrative Assistant II

UnityPoint Health; Cedar Rapids (IA); On-site; USD 40,000 - 48,000; Full time

Job summary

UnityPoint Health in Cedar Rapids seeks an Administrative Assistant II to support departments and healthcare teams with medium-complexity tasks, manage communications, schedules, and travel arrangements, and maintain records and reports to aid decision-making.

The role handles medical documentation updates, assists with billing and insurance processing, coordinates projects, and ensures adherence to timelines and company standards.

Qualifications

• High school diploma or GED required.
• Associate’s degree in business or medical-related field preferred.
• Minimum 3 years of administrative, medical-related or related experience.

Responsibilities

• Provide administrative and clerical support to departments and healthcare teams.
• Manage incoming and outgoing correspondence with tracking and documentation.
• Coordinate schedules for meetings, appointments, conferences, and events.
• Maintain office supplies and equipment; arrange repairs with vendors.
• Respond to inquiries from staff, patients, and visitors; escalate complex issues.
• Arrange travel, including transportation and accommodations.
• Support department budgets and expense tracking; maintain office procedures.
• Maintain patient, staff, and departmental records per privacy regulations.
• Handle confidential information and prepare reports and presentations.
• Assist with medical billing and insurance documentation; resolve discrepancies.
• Support departmental projects through planning, coordination, and deadlines.

Skills

Communication

Scheduling

Data entry

Education

High school diploma or GED

Associate’s degree in business or medical-related field

Job description

• Area of Interest: Administrative and Clerical
• Department: Admin- Operations- CR
• Shift: 0800-1630 M-F
• Job ID: 185678

• Area of Interest: Administrative and Clerical
• FTE/Hours per pay period: 1.0
• Department: Admin- Operations- CR
• Shift: 0800-1630 M-F
• Job ID: 185678

Overview

The Administrative Assistant II is responsible for supporting departments and healthcare teams with administrative tasks of medium complexity. The role manages communication, scheduling, and travel arrangements. The role orders office supplies, maintains equipment, and oversees correspondence to ensure proper tracking and timely follow-up. The role maintains patient, staff, and departmental records, performs data entry, and prepares reports to support decision-making. The role updates medical documentation, assists with medical billing and insurance processing, and coordinates departmental projects, ensuring adherence to schedules and company standards.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Provide administrative and clerical support to departments and healthcare teams.
• Manage incoming and outgoing correspondence, ensuring accurate tracking and documentation.
• Coordinate schedules for meetings, appointments, conferences, and events.
• Maintain office supply inventory and ensure equipment is functional, coordinate repairs with vendors.
• Respond to inquiries from staff, patients, and visitors; escalated complex issues when needed.
• Arrange travel, including transportation and accommodations.
• Support department budget and expense tracking and maintain efficient office procedures.
• Maintain patient, staff, and departmental records in compliance with privacy regulations.
• Handle confidential information and prepare reports and presentations.
• Assist with medical billing and insurance documentation and resolve discrepancies.
• Support departmental projects through planning, coordination, and deadline tracking.

Qualifications

Education:

• High school diploma or equivalent (GED) required.
• Preferred: Associate’s degree in a business of medical-related field.

Experience:

• At least 3 years of experience in administrative, business, or medical-related field

License(s)/Certification(s):

• None

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