AbbeHealth Office Assistant

UnityPoint Health; Cedar Rapids (IA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Dental and health insurance

Paid time off

401K matching

Tuition reimbursement

Job summary

UnityPoint Health in Cedar Rapids is seeking an Office Assistant to be the welcoming, organized face for patients, visitors, and staff. You’ll answer inquiries and provide essential administrative support to ensure smooth daily operations.

You’ll help create a positive experience for every client by assisting with and maintaining accurate records. If you enjoy supporting others, keeping things running efficiently, and being an integral part of a client-focused environment, this is the role for

Qualifications

• High school diploma or GED, or equivalent.

Responsibilities

• Greet client and visitors with a professional, friendly approach, ensuring a positive first impression
• Coordinate the Aging Services Transportation Program including processing applications, documenting requests for drives, coordinating volunteer and staff schedules, facilitating communication between drivers and riders, and orienting and training volunteers
• Respond promptly to inquiries, address concerns, and maintain clear, professional communication at all times
• Manage front desk operations, office supplies, and support staff with a variety of administrative tasks
• Prepare, file, and maintain accurate patient and office records to ensure smooth daily workflows
• Be a vital part of a client-focused, collaborative team while growing your administrative and healthcare skills

Skills

Customer service

Clerical duties

Education

High school diploma or GED

Job description

• Area of Interest: Administrative and Clerical
• Department: Aging Services Community
• Shift: Monday-Friday 8:00 am to 4:30 pm
• Job ID: 184547

• Area of Interest: Administrative and Clerical
• FTE/Hours per pay period: 1.0
• Department: Aging Services Community
• Shift: Monday-Friday 8:00 am to 4:30 pm
• Job ID: 184547

Overview

As an Office Assistant you’ll be the welcoming, organized face for patients, visitors, and staff. In this role, you’ll answer inquiries, and provide essential administrative support to ensure smooth daily operations.

You’ll help create a positive experience for every client by assisting with and maintaining accurate records. If you enjoy supporting others, keeping things running efficiently, and being an integral part of a client-focused environment, this is the role for you.

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.
• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.
• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

• Greet client and visitors with a professional, friendly approach, ensuring a positive first impression
• Coordinating the Aging Services Transportation Program including processing applications, documenting requests for drives, coordinating volunteer and staff schedules, facilitating communication between drivers and riders, and orienting and training volunteers
• Respond promptly to inquiries, address concerns, and maintain clear, professional communication at all times
• Manage front desk operations, office supplies, and support staff with a variety of administrative tasks
• Prepare, file, and maintain accurate patient and office records to ensure smooth daily workflows
• Be a vital part of a client-focused, collaborative team while growing your administrative and healthcare skills

Qualifications

Education:

• High school diploma or GED, or equivalent.

Experience:

• One year of experience in customer service, clerical, or administrative role.

License(s)/Certification(s):

• Valid driver's license when operating any vehicle for work-related purposes.