Pediatric Administrative & Operations Assistant

ChildServe; Iowa City (IA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Medical, dental, and vision insurance

HSA and FSA options

Employee Assistance Program (EAP)

403(b) retirement plan with company 
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Life and disability insurance

Paid Time Off (PTO)

Job summary

Child Serve invites you to join our Iowa City location as an Operations Assistant. You will provide administrative and operations support, acting as the first point of contact for families and visitors in a welcoming environment.

Responsibilities include maintaining child records, verifying benefits, and assisting with scheduling and facility needs. Working Monday through Friday, 10am–6pm, you will contribute to high-quality care coordination and efficient daily operations.

Qualifications

• High school diploma required or preferred.
• One year of clerical/administrative work experience in healthcare delivery or service industry preferred.

Responsibilities

• Greet parents and visitors and answer the phone to provide a welcoming first contact.
• Maintain children’s records including enrollments, discharges, and back files.
• Verify benefits and ensure accurate daily documentation forms and care plans.
• Enter child-specific training into the system and provide updates to the supervisor.
• Assist in development of child and staff schedules; support facility needs (supplies, work orders).
• Maintain records of organizational drills and ensure classrooms have current information.

Skills

Customer service

Verbal communication

Organization

English proficiency

Education

High school diploma

Job description

Child Serve invites you to join our Iowa City location as an Operations Assistant. You will provide administrative and operations support, acting as the first point of contact for families and visitors in a welcoming environment.

Responsibilities include maintaining child records, verifying benefits, and assisting with scheduling and facility needs. Working Monday through Friday, 10am–6pm, you will contribute to high-quality care coordination and efficient daily operations.