Administrative Assistant: Scheduling, Billing & Support

Impact Fire Services, LLC; Greensboro (NC); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Impact Fire Services, LLC is seeking an efficient team member to handle administrative duties and support field operations in a fast-paced office in Greensboro, NC. The role emphasizes multitasking, accuracy, and strong customer interactions.

The ideal candidate will have Administrative Assistant experience, a solid AR/billing background, and proficiency with MS Office. You will manage schedules, assist with collections, dispatch technicians, and ensure timely completion of tasks with

Qualifications

• Administrative support experience is required.
• Strong background in Accounts Receivable, billing and collections.
• Proficient in MS Office (Word, Excel).
• Ability to analyze and revise operating practices to improve efficiency.
• Detail oriented and capable in a fast-paced office environment.
• Excellent communication skills.
• Strong organization and timely task completion skills.

Responsibilities

• Greet visitors and assist with front-desk tasks.
• Manage workflow to meet deadlines and ensure accuracy.
• Assist in scheduling work for field staff.
• Assist with collection calls on outstanding invoices.
• Dispatch technicians to service sites as needed.
• Answer phone calls and emails; provide customer support.
• Schedule service visits for customers as required.
• Implement and monitor programs as directed by management and complete them.
• Maintain and troubleshoot office equipment (computers, copiers, fax).
• Keep office supplies stocked and order items as needed.

Skills

Administrative support

Accounts Receivable

Billing

MS Office

Process improvement

Communication

Organization

Tools

MS Office Suite

Job description

Impact Fire Services, LLC is seeking an efficient team member to handle administrative duties and support field operations in a fast-paced office in Greensboro, NC. The role emphasizes multitasking, accuracy, and strong customer interactions.

The ideal candidate will have Administrative Assistant experience, a solid AR/billing background, and proficiency with MS Office. You will manage schedules, assist with collections, dispatch technicians, and ensure timely completion of tasks with