Administrative Assistant - Sales

PCH Hotels & Resorts Inc.; Shoals (IN); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) with Company Match

Exclusive Discounts

Opportunities for Growth

Employee Recognition

Fun Work Environment

Job summary

Renaissance Shoals Resort & Spa, part of the PCH Hotels & Resorts portfolio, seeks a Sales Administrative Assistant to support the Sales team. You will manage calendars, coordinate meetings and events, and be the friendly face for clients and guests, helping create memorable experiences.

Ideal candidates are organized, personable, and detail-oriented, with strong teamwork and communication skills. This full-time role offers growth opportunities and a collaborative hotel environment.

Qualifications

• Organizational and time-management skills.
• Excellent written and verbal communication.
• Experience in hospitality or sales support preferred.
• Ability to work with minimal supervision and within a team.

Responsibilities

• Schedule and manage calendars for the Sales team and coordinate travel as needed.
• Serve as the first point of contact for clients and guests with warmth and professionalism.
• Prepare client letters, proposals, contracts, and reports with accuracy and polish.
• Organize meetings and events, prepare agendas, and record key minutes.
• Maintain organized filing and office supplies to ensure smooth operations.

Skills

Organizational skills

Calendar management

Excellent communication

Customer service

Education

High school diploma or equivalent

Associate degree in hospitality (preferred)

Tools

Microsoft Office

CRM software

Job description

Description

At the Renaissance Shoals Resort & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property embraces the local history and heritage of the music industry in the Shoals area.

We're looking for an organized, personable Sales Administrative Assistant to join our Sales team! You'll thrive in a fast-paced, dynamic environment, managing calendars, coordinating meetings and events, and serving as the first friendly voice and face for our clients and guests. You'll gain hands-on experience in hospitality sales and be a key player in helping our team create memorable experiences. If you're detail-oriented, enjoy teamwork, and love delivering exceptional service, this is the perfect opportunity for you!

Key Responsibilities:

• Scheduling & Calendar Management: Manage appointments and schedules for the Sales team, and arrange travel plans and reservations as needed.
• Communication & Reception: Serve as the first point of contact for incoming calls and visitors, screening and directing them with warmth and professionalism.
• Correspondence & Documentation: Prepare client letters, proposals, contracts, and statistical reports with accuracy and a polished, professional style.
• Meeting & Event Coordination: Organize meetings by preparing agendas, reserving and setting up meeting spaces, and recording meeting minutes.
• Office Operations: Maintain an organized filing system, route incoming mail, and keep office supplies stocked and equipment in working ord

Why Join Us?

This is your opportunity to be part of a prestigious property within the Renaissance family, where you can make a significant as a part of a passionate team dedicated to creating memorable experiences for our guests.

As part of the PCH Hotels & Resorts portfolio, associates enjoy an array of perks and benefits, including:

• Health, Dental, and Vision Coverage: Offering comprehensive plans, including both FSA and HSA options.
• 401(k) with Company Match: Plan for your future with our company-matched retirement plan.
• Exclusive Discounts: Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Renaissance
  Opportunities for Growth: Access ongoing training and development with opportunities for career advancement.
• Employee Recognition: Participate in employee rewards and recognition programs.
• Fun Work Environment: Be part of a friendly and supportive team that values your contributions.

Join us at Renaissance Shoals Resort and Spa , where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.