Coffee Shop Attendant (Part-Time)

Renaissance Shoals Resort & Spa; Florence (AL); On-site; USD 17,000 - 21,000; Full time

Benefits offered by this job

401(k) with Company Match

Exclusive Discounts

Opportunities for Growth

Employee Recognition

Fun Work Environment

Job summary

Renaissance Shoals Resort & Spa is seeking a friendly Coffee Shop Attendant to deliver high-quality beverages and exceptional guest service at our on-site coffee shop. You will help create a welcoming atmosphere, assist guests with orders, and ensure efficient service during peak hours.

Responsibilities include maintaining a clean work area, restocking and refreshing coffee, properly wrapping to-go items, and handling payments via the POS system while upholding safety and hygiene standards.

Qualifications

• Provide exceptional service to guests at the on-site coffee shop.
• Maintain a welcoming atmosphere and assist guests with politeness and attentiveness.
• Follow cash handling and POS procedures to ensure accurate transactions.

Responsibilities

• Be the Heart of Hospitality by keeping a clean, organized work area.
• Season coffee to maintain taste by refreshing beverages every two hours.
• Greet customers, assist with orders, and manage to-go packaging.
• Handle payments accurately using the POS system and maintain proper cash handling.

Skills

Customer service

Hospitality

Communication

Tools

POS system

Job description

Description

At the Renaissance Shoals Resort & Spa, we pride ourselves on delivering unparalleled service in a stunning environment. Our property embraces the local history and heritage of the music industry in the Shoals area. For many years the Renaissance Shoals Resort & Spa has been the premier hotel in the entire region, offering luxury, modern amenities, and spectacular dining options to our guests. We are seeking an enthusiastic and customer-focused Coffee Shop Attendant to provide exceptional service to guests at our on-site coffee shop.

As a Coffee Shop Attendant, you will create a welcoming atmosphere, serve high-quality beverages, and ensure that every guest experience is memorable. If you have a passion for coffee, hospitality, and making people smile, we invite you to be part of our world-class team.

Key Responsibilities:

• Be the Heart of Hospitality:Maintaining a clean and organized work area by practicing "clean as you go" methods.
  
• Keep Things Running Smoothly:Changing out coffee every two hours to maintain its optimal taste and flavor.Welcoming each customer with a warm smile, addressing them by name when possible, and offering assistance to make them feel valued and comfortable.Effectively handling payment transactions using the Point of Sale (POS) system and following proper cash handling procedures.
  
• Embrace Team Spirit:Ensuring that your issued bank is maintained at the correct amount at all times for accurate transactions.
  
• Ensure Cleanliness & Efficiency: Providing efficient and friendly service for guests purchasing to-go items by wrapping or bagging them appropriately.
• Be a Team Player:Practicing proper food handling techniques while preparing food and drink items to maintain safety and hygiene standards.

Why Join Us?

This is your opportunity to be part of a prestigious property within the Renaissance a significant part of a passionate team dedicated to creating memorable experiences for our guests.

As a part of the PCH Hotels & Resorts portfolio, we offer a benefits package, including:

• 401(k) with Company Match:Planfor your future with our company-matched retirement plan.
• Exclusive Discounts:Enjoy hotel stays, dining, golf, and retail discounts at PCH properties and globally through Marriott.
• Opportunities for Growth:Access ongoing training and development with opportunities for career advancement.
• Employee Recognition:Participate in employee rewards and recognition programs.
• Fun Work Environment:Be part of a friendly and supportive team that values your contributions.

Join us at Renaissance Shoals Resort & Spa where we believe in delivering "hospitality with heart & soul." Be part of a team dedicated to creating unforgettable guest experiences!

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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