Administrative Sales Assistant

Tom James; Atlanta (GA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

PTO plan

Paid holidays

401(k) plan

Medical benefits

Monthly performance-based bonus

Job summary

Tom James Company is seeking an Administrative Assistant to support our sales team, store leaders, and executives in achieving our mission as a fashion industry leader. The role is based in Atlanta, GA with daily in-office attendance required and a 40-hour work week.

The position offers a comprehensive benefits package, is full-time, and includes a monthly performance-based bonus after six months. You will manage calendars, coordinate client appointments, communicate with vendors, and help

Qualifications

• Two years’ office-related experience required.
• Experience in a sales-oriented environment preferred.
• On-site attendance required.
• Confident worker and team player.
• Strong verbal and written communication skills.
• Proactive problem-solving and excellent organization.
• Outstanding time management and customer service skills.
• Proficient with Microsoft Office; Google Docs/Sheets/Forms.
• Basic accounting skills and willingness to multitask.
• Able to bend and lift 30 lbs and hold a valid driver’s license.

Responsibilities

• Proactive calendar management in a fast-paced, high-volume client service environment.
• Organizing and scheduling client appointments and fittings.
• Maintain knowledge of geography and timelines based on location.
• Manage incoming texts and emails for the sales professional.
• Sending reminders and appointment confirmations daily.
• Monitor open orders and check order statuses regularly.
• Build relationships with factory leads and maintain contact with necessary parties.
• Coordinate and maintain all client orders/files and communicate updates.

Skills

Office experience

Sales support

Communication skills

Multitasking

Tools

Microsoft Office

Google Docs/Sheets/Forms

CRM system

Job description

At Tom James Company, an administrative assistant supports our sales team members, store leaders, and key organizational leaders in fulfilling our mission to be a global leader in the fashion industry. This role directly supports the top-producing sales professional amongst a team of hard-working individuals.

Location: Atlanta, GA

Daily in office attendance required

Compensation:
Includes a monthly performance-based bonus with eligibility beginning after 6 months of employment

We offer a generous PTO plan, paid holidays, and a 401(k) plan. A full range of medical, financial, and/or other benefits available on an op-in basis

Employment Status: Full-time, 40 hours per week; hourly/non-exempt

Responsibilities

• Proactive calendar management in a fast-paced, high volume, and constantly evolving client service environment

• Organizing and scheduling client appointments and fittings

• Exercising knowledge of geography and timeline layout based off location

• Manage and maintain incoming texts and emails through the sales professional

• Sending reminders & appointment confirmations daily

• Monitoring all open orders and consistently checking on order statuses

• Building relationships with the factory leads and maintaining communication with necessary contacts

• Organize communication tracking and maintain current statuses

• Accompany sales professional on a full day of client meetings once a week, gaining knowledge of the business and covering weekly responsibilities

• Coordinating and maintaining all client orders/files

• Communicating regularly with the sales professional and other members of the store team

• Maintaining a professional image when contacting factories, corporate office, clients, and outside vendors

• Sending monthly product texts to clients as needed

• Meeting with the sales professional to set goals and expectations monthly

• Organizing inventory alongside teammates

• Pursuing efficiencies for processes and communication as needed

• Picking up and delivering client items as needed

• Entering customer data into CRM system

Requirements

• Two years’ office-related experience is required

• Experience with a sales-oriented environment is preferred

• On-site attendance is required

• Confident worker & team player

• Strong communication skills (verbal & written)

• Proactive problem-solving skills

• Excellent organizational skills

• Outstanding time management skills

• Professional customer service skills

• Proficient using multiple forms of technology including Microsoft Office; Google Docs, Sheets, Forms

• Possesses basic accounting skills (such as balancing accounts)

• Enjoys being flexible and multitasking

• Motivated to tackle challenges

• Able to bend and lift 30 lbs.

• Valid Driver’s License required