Administrative Assistant — Restoration Career Path

ServiceMaster Clean of Fraser Valley; Cliffwood (NJ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Bonus based on performance

Competitive salary

Dental insurance

Paid time off

Vision insurance

Opportunity for advancement

Job summary

SERVPRO in Cliffwood, NJ is seeking an organized Administrative Assistant to support our mitigation and reconstruction teams. This role is the first step in our Job File Coordinator career path, focusing on documentation, scheduling, and communication to keep projects moving.

You'll collaborate with Project Managers, customers, insurance adjusters, and vendors to ensure deadlines are met and customers receive outstanding service.

Qualifications

• Experience in construction, restoration, insurance or admin support preferred but not required.
• Detail-oriented and dependable with a focus on accuracy.
• Excellent written and verbal communication skills.
• Comfortable using Microsoft Office and learning new software systems (Xactimate/restoration software a plus).

Responsibilities

• Keep job files organized, accurate, and compliant with standards.
• Track milestones, change orders, permits, and required documents.
• Communicate with customers, adjusters, vendors, and internal team to keep projects moving.
• Support Project Managers with scheduling, documentation, billing prep, and admin coordination.
• Review job files for accuracy before billing and audits.
• Monitor multiple active projects and ensure deadlines and service standards.
• Help deliver outstanding customer experience from first notice of loss through project completion.

Skills

Organizational skills

Multitasking

Communication

Microsoft Office

Xactimate

Tools

Xactimate

Restoration software

Job description

SERVPRO in Cliffwood, NJ is seeking an organized Administrative Assistant to support our mitigation and reconstruction teams. This role is the first step in our Job File Coordinator career path, focusing on documentation, scheduling, and communication to keep projects moving.

You'll collaborate with Project Managers, customers, insurance adjusters, and vendors to ensure deadlines are met and customers receive outstanding service.