Restoration Project Coordinator & Team Supervisor

iicrc-careers; Effingham (IL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Vision insurance

401(k)

401(k) matching

Dental insurance

Job summary

SERVPRO Franchise is seeking an Assistant Project Manager to oversee job progression, coordinate crews, and maintain safety and quality throughout the project lifecycle. You will drive production flow, document job specifics, and ensure customer expectations are met.

The role emphasizes hands-on supervision, strong communication, and the ability to multitask in a fast-paced restoration environment, with opportunities for growth within the franchise network.

Qualifications

• High school diploma/GED.
• Interpersonal and customer service skills.
• Verbal and written communication skills.
• Basic computer skills required.
• Attentiveness to detail.
• Experience in cleaning/restoration preferred.
• Ability to travel locally or out of state when necessary.
• IICRC certifications preferred.
• Carpenter skills are a plus.

Responsibilities

• Manage and complete jobs according to SERVPRO processes per work order.
• Set up and establish efficient job flow, coordinate requirements for the job, complete job documentation, perform and supervise production work, and monitor assigned jobs from start to finish.
• Follow and enforce all safety procedures on the job site.
• Resolve problems quickly as they arise and ensure customer needs are met.
• Communicate with customers and provide excellent customer service.
• Ensure vehicles, equipment, warehouse, and office areas are clean.
• Supervise Production Technicians and manage workflow and task completion.
• Develop clear and accurate job scoping and submit scope sheets to the estimating database.

Skills

Interpersonal skills

Customer service

Verbal communication

Written communication

Basic computer skills

Detail-oriented

Travel locally/out of state

IICRC certifications preferred

Carpenter skills

Education

High school diploma/GED

Job description

SERVPRO Franchise is seeking an Assistant Project Manager to oversee job progression, coordinate crews, and maintain safety and quality throughout the project lifecycle. You will drive production flow, document job specifics, and ensure customer expectations are met.

The role emphasizes hands-on supervision, strong communication, and the ability to multitask in a fast-paced restoration environment, with opportunities for growth within the franchise network.