Administrative Assistant - Onboarding & Customer Service

Living Innovations Support Services; Saco (ME); On-site; USD 19,889 - 28,326; Full time

Benefits offered by this job

$500 Sign on bonus

Paid time off

Professional development opportunities

The satisfaction of making a real diff

Job summary

Living Innovations is seeking an Administrative Assistant in Saco, ME to deliver excellent customer service, manage office operations, and support onboarding of new staff and home providers. This in-person, 8:30am–5pm role requires comfort with databases, filing, and coordination.

You will handle calls, maintain files, order supplies, and ensure accurate records while supporting background checks and training scheduling; a High School diploma and Microsoft Office proficiency are essential.

Qualifications

• A patient, caring, and positive attitude.
• Strong verbal and written communication skills.
• Ability to provide customer service in an upbeat and cheerful manner.
• Prior experience using Microsoft Office Suite (Word/Excel/Outlook).
• Valid state issued driver's license, current vehicle insurance declaration and vehicle registration.
• A high school diploma or equivalent.
• The ability to pass comprehensive background checks per state and company regulations/policies

Responsibilities

• Providing excellent customer service both via phone and office interactions.
• Directing all calls and taking messages as needed.
• Conducting onboarding with new employees/home providers.
• Maintaining employee and home provider files via electronic filing system(s).
• Scanning, filing, and sending key documents to keep our office records accurate and up to date.
• Ordering & maintaining office supplies, equipment, and inventory.
• Maintaining cleanliness of office conference rooms & reception areas.

Skills

Customer service

Verbal & written communication

Positive attitude

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Living Innovations is seeking an Administrative Assistant in Saco, ME to deliver excellent customer service, manage office operations, and support onboarding of new staff and home providers. This in-person, 8:30am–5pm role requires comfort with databases, filing, and coordination.

You will handle calls, maintain files, order supplies, and ensure accurate records while supporting background checks and training scheduling; a High School diploma and Microsoft Office proficiency are essential.