Administrative Assistant

Living Innovations Support Services; Newport (ME); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

$500 Sign on bonus

Paid time off

Professional development opportunities

Satisfaction of making a real diff

Job summary

Living Innovations in Newport, ME is seeking an Administrative Assistant to deliver top-notch customer service, manage office operations, and support onboarding for new employees and home providers. The role requires strong data entry and file management, with a focus on accurate electronic records.

The position is in-person, Monday–Friday, 8:30am–5pm, offering a $17.00 hourly wage, PTO, a sign-on bonus, and opportunities for professional development while helping individuals supported live

Qualifications

• Customer-focused service approach.
• Strong verbal and written communication skills.
• Ability to handle inquiries tactfully and efficiently.

Responsibilities

• Provide excellent customer service via phone and in person.
• Direct calls and take messages as needed.
• Conduct onboarding with new employees/home providers.
• Maintain employee and home provider files electronically.
• Scan, file, and transmit key documents to keep records up to date.
• Order and maintain office supplies, equipment, and inventory.
• Keep conference rooms and reception areas clean.

Skills

Customer service

Verbal communication

Written communication

Education

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Job DetailsJob Location: Newport Office - Newport, ME 04953Education Level: High School or GEDSalary Range: $17.00 HourlyLiving Innovations jobs have purpose built in. They’re not ordinary – each day offers something new and extraordinary!

Hours: 8:30am to 5pm Monday through Friday. This is an in-person position.

Living Innovations provides support to people with disabilities to have a good life at home and in the community.As an Administrative Assistant at Living Innovations, you'll be a key player in our team's success! Your primary role will be to deliver top-notch customer service to our internal and external customers, employees, and the individuals we support. You'll be responsible for managing office operations, which include purchasing supplies, communicating with office leadership, and maintaining databases. Managing information is central to this role, requiring our Administrative Assistants to be comfortable with computers and eager to learn new systems for digital filing and data entry. Additionally, you'll play a vital role in our new hire onboarding process, including gathering background checks, and scheduling training.

What you’ll be doing:

• Providing excellent customer service both via phone and office interactions.


• Directing all calls and taking messages as needed.


• Conducting onboarding with new employees/home providers.


• Maintaining employee and home provider files via electronic filing system(s).


• Scanning, filing, and sending key documents to keep our office records accurate and up to date.


• Ordering & maintaining office supplies, equipment, and inventory.


• Maintaining cleanliness of office conference rooms & reception areas.

Benefits Include:

• $500 Sign on bonus


• Paid time off


• Professional development opportunities


• The satisfaction of making a real difference!

QualificationsQualifications:

• A patient, caring, and positive attitude.


• Strong verbal and written communication skills.


• Ability to provide customer service in and upbeat and cheerful manor.


• Prior experience using Microsoft Office Suite (Word/Excel/Outlook).


• Valid state issued driver’s license, current vehicle insurance declaration and vehicle registration.


• A high school diploma or equivalent.


• The ability to pass comprehensive background checks per state and company regulations/policies