Administrative Assistant

Living Innovations Support Services; Augusta (ME); On-site; USD 30,056 - 40,664; Full time

Benefits offered by this job

Sign-on bonus

Paid time off

Professional development

Making a difference

Job summary

Living Innovations is seeking an Administrative Assistant to provide exceptional customer service to internal and external customers, employees, and the individuals we support. The role includes managing office operations, purchasing supplies, onboarding new hires, and maintaining databases.

You will handle front-desk duties, direct calls, support onboarding with background checks, and ensure accurate records through electronic filing systems.

Qualifications

• Provides excellent customer service via phone and in-person interactions.
• Directs calls and takes messages as needed.
• Conducts onboarding with new employees/home providers.
• Maintains employee and home provider files via electronic filing system(s).

Responsibilities

• Scanning, filing, and sending key documents to keep office records accurate and up to date.
• Ordering & maintaining office supplies, equipment, and inventory.
• Maintaining cleanliness of office conference rooms & reception areas.

Skills

Customer service

Verbal & written communication

Positive attitude

Data entry

Education

High School diploma or GED

Tools

Microsoft Office Suite (Word/Excel/Outlook)

Job description

Job DetailsLocation: Augusta Office - Augusta, ME 04330Education Level: High School or GEDSalary Range: $17.00 Hourly

Hours: 8:30am to 5pm Monday through Friday. This is an in-person position.

Living Innovations provides support to people with disabilities to have a good life at home and in the community. As an Administrative Assistant at Living Innovations, you’ll be a key player in our team's success! Your primary role will be to deliver top-notch customer service to our internal and external customers, employees, and the individuals we support. You’ll be responsible for managing office operations, which include purchasing supplies, communicating with office leadership, and maintaining databases. Managing information is central to this role, requiring our Administrative Assistants to be comfortable with computers and eager to learn new systems for digital filing and data entry. Additionally, you’ll play a vital role in our new hire onboarding process, including gathering background checks, and scheduling training.

What you’ll be doing

• Providing excellent customer service both via phone and office interactions.
• Directing all calls and taking messages as needed.
• Conducting onboarding with new employees/home providers.
• Maintaining employee and home provider files via electronic filing system(s).
• Scanning, filing, and sending key documents to keep our office records accurate and up to date.
• Ordering & maintaining office supplies, equipment, and inventory.
• Maintaining cleanliness of office conference rooms & reception areas.

Benefits Include

• $500 Sign on bonus
• Paid time off
• Professional development opportunities
• The satisfaction of making a real difference!

Qualifications

• A patient, caring, and positive attitude.
• Strong verbal and written communication skills.
• Ability to provide customer service in and upbeat and cheerful manor.
• Prior experience using Microsoft Office Suite (Word/Excel/Outlook).
• Valid state issued driver’s license, current vehicle insurance declaration and vehicle registration.
• A high school diploma or equivalent.
• The ability to pass comprehensive background checks per state and company regulations/policies