Administrative Assistant: Customer Service & Onboarding

Living Innovations Support Services Llc; Newport (ME); On-site; USD 34,000 - 46,000; Full time

Benefits offered by this job

Sign-on bonus

Paid time off

Professional development opportunities

Job summary

Living Innovations is seeking an Administrative Assistant to support day-to-day office operations in Newport, Maine. You will deliver top-notch customer service to internal and external customers, manage records, and assist with onboarding new employees/home providers.

Responsibilities include handling calls, maintaining files, scanning documents, ordering supplies, and ensuring reception areas stay organized. A high school diploma and Microsoft Office proficiency are required.

Qualifications

• Customer service experience in a professional setting.
• Proficient in MS Office (Word/Excel/Outlook) and data entry.
• Ability to pass background checks per state and company policies.

Responsibilities

• Provide excellent customer service via phone and in person.
• Direct all calls and take messages as needed.
• Conduct onboarding with new employees/home providers.
• Maintain employee and home provider files using electronic filing systems.
• Scan, file, and transmit key documents to keep records up to date.
• Order and maintain office supplies, equipment, and inventory.
• Keep conference rooms and reception areas clean.

Skills

Customer service

Verbal communication

Written communication

Microsoft Office Suite

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

Living Innovations is seeking an Administrative Assistant to support day-to-day office operations in Newport, Maine. You will deliver top-notch customer service to internal and external customers, manage records, and assist with onboarding new employees/home providers.

Responsibilities include handling calls, maintaining files, scanning documents, ordering supplies, and ensuring reception areas stay organized. A high school diploma and Microsoft Office proficiency are required.