Administrative Assistant

Living Innovations Support Services; Caribou (ME); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

$500 Sign on bonus

Paid time off

Professional development opportunities

Job summary

Living Innovations is seeking an Administrative Assistant to join our Caribou, ME team. This in-person role focuses on delivering exceptional customer service to internal and external customers, managing office operations, and supporting onboarding for new hires and home providers.

You will handle filing, data entry, document scanning, and maintain databases while using Microsoft Office. Hours are 8:30am–5pm, Monday–Friday, with a $500 sign-on bonus and paid time off.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Experience providing customer service in person or over the phone is preferred.
• Familiarity with Microsoft Office Suite (Word/Excel/Outlook).
• Able to pass background checks as required by state and company policies.

Responsibilities

• Provide excellent customer service via phone and in person.
• Direct calls and take messages as needed.
• Conduct onboarding with new employees/home providers.
• Maintain employee and provider files in electronic systems.
• Scan, file, and send documents to keep records up to date.
• Order and maintain office supplies, equipment, and inventory.
• Keep conference rooms and reception areas clean and organized.

Skills

Customer service

Microsoft Office

Communication

Data entry

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Job DetailsJob Location: Caribou Office - Caribou, ME 04736Education Level: High School or GEDSalary Range: $17.00 Hourly Living Innovations jobs have purpose built in. They’re not ordinary - each day offers something new and extraordinary!

Hours: 8:30am to 5pm Monday through Friday. This is an in-person position.

Living Innovations provides support to people with disabilities to have a good life at home and in the community. As an Administrative Assistant at Living Innovations, you'll be a key player in our team's success! Your primary role will be to deliver top-notch customer service to our internal and external customers, employees, and the individuals we support. You'll be responsible for managing office operations, which include purchasing supplies, communicating with office leadership, and maintaining databases. Managing information is central to this role, requiring our Administrative Assistants to be comfortable with computers and eager to learn new systems for digital filing and data entry. Additionally, you'll play a vital role in our new hire onboarding process, including gathering background checks, and scheduling training.

What you’ll be doing:

• Providing excellent customer service both via phone and office interactions.
• Directing all calls and taking messages as needed.
• Conducting onboarding with new employees/home providers.
• Maintaining employee and home provider files via electronic filing system(s).
• Scanning, filing, and sending key documents to keep our office records accurate and up to date.
• Ordering & maintaining office supplies, equipment, and inventory.
• Maintaining cleanliness of office conference rooms & reception areas.

Benefits Include:

• $500 Sign on bonus
• Paid time off
• Professional development opportunities
• The satisfaction of making a real difference!

QualificationsQualifications:

• A patient, caring, and positive attitude.
• Strong verbal and written communication skills.
• Ability to provide customer service in and upbeat and cheerful manor.
• Prior experience using Microsoft Office Suite (Word/Excel/Outlook).
• Valid state issued driver’s license, current vehicle insurance declaration and vehicle registration.
• A high school diploma or equivalent.
• The ability to pass comprehensive background checks per state and company regulations/policies