Administrative Assistant - Office Professional

Tom James Company; Elmhurst Township (PA); On-site; USD 3,300 - 4,000; Part time

Benefits offered by this job

PTO

Paid holidays

401(k) plan

Job summary

The Tom James Company is seeking an Office Professional for our Elmhurst Township, PA office. This part-time role works 4 hours per week at $17.00 per hour and requires regular onsite attendance to support our sales team and store leaders.

Responsibilities include order entry, receiving and shipping, alterations coordination, and handling phones, emails, and errands. Benefits include PTO, paid holidays, and a 401(k). Experience with fashion retail operations is a plus.

Responsibilities

• Entering Order Tickets, Customer Order Forms, and customer payments daily
• Unpacking received shipments daily
• Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
• Processing returns, remakes and alterations
• Prepares all clothing for delivery by sales professional
• Entering all alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside (contract) tailors
• Compiling Alteration Expense Summary for in-house tailors and sending to Accounting
• Answering incoming phone calls and giving messages to Sales Professional
• Checking store e-mail daily and giving all information to the proper person(s)
• Makes follow-up calls to factories, customers, and corporate office
• Performing other duties as assigned.

Job description

At the Tom James Company, an Office Professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An Office Professional is a valued member of the Tom James support team.

We currently have a part‑time opening in our Elmhurst Township, PA office. Our position is for 4 hours per week at $17.00 per hour. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

Responsibilities

Order Entry

• Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping

• Unpacking received shipments daily
• Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack
• Processing returns, remakes and alterations
• Prepares all clothing for delivery by sales professional

Alterations

• Entering all alteration instructions into the proprietary system
• Delivering/picking up garments to/from outside (contract) tailors
• Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

Telephones/E-Mail/Mail

• Answering incoming phone calls and giving messages to Sales Professional
• Checking store e-mail daily and giving all information to the proper person(s)

Bank Deposits/Errands

• Makes follow-up calls to factories, customers, and corporate office

Other Duties

• Performing other duties as assigned.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.