Office Coordinator

Tom James Company; Austin (TX); On-site; USD 36,000 - 37,000; Full time

Benefits offered by this job

PTO plan

Paid holidays

401(k) plan

Job summary

Tom James Company in Austin, TX is seeking an office professional to support our sales team, store leaders, and executives. The position is full-time at 35 hours per week, paying $20.00 per hour with benefits, including a PTO plan, paid holidays, and a 401(k) plan.

Regular onsite attendance is required. Responsibilities include order entry, receiving and shipping, alterations liaison with tailors, and handling phones, e-mail, and mail.

Qualifications

• Experience with social media platforms for marketing and research purposes.
• Extensive knowledge of computer, Microsoft Office software and Google Docs.
• Ability to multi-task in a fast-paced environment, prioritize multiple projects and meet deadlines.
• Strong organizational skills and attention to detail.
• Ability to bend and lift up to 30 lbs and hold a valid driver’s license.

Responsibilities

• Entering Order Tickets, Customer Order Forms, and customer payments daily.
• Unpacking received shipments daily and prepping garments for delivery.
• Processing returns, remakes and alterations; preparing clothing for delivery by sales professionals.
• Picks up and delivers client items as needed; answering calls and managing store e-mail.
• Managing deposits and errands; other duties as assigned.

Skills

Multi-tasking

Organizational skills

Driver's license

Able to lift 30 lbs

Social media familiarity

Tools

Proprietary alteration system

Microsoft Office

Google Docs

Job description

At the Tom James Company, an office professional supports our sales team members, store leaders, and key organizational leaders fulfilling our mission to be a global leader in the fashion industry. An office professional is a valued member of the Tom James support team.

We currently have a full-time opening in our Austin, TX. Our position is for 35 hours per week at $20.00 per hour with benefits. We offer a generous PTO plan, paid holidays, and a 401(k) plan. Regular onsite attendance required.

RESPONSIBILITIES

Order Entry

Entering Order Tickets, Customer Order Forms, and customer payments daily

Receiving & Shipping

Unpacking received shipments daily

Prepping and steaming (if necessary) garments for delivery; placing on proper Sales Professionals rack

Processing returns, remakes and alterations

Prepares all clothing for delivery by sales professional

Picks up and delivers client items as needed

Alterations

Entering all alteration instructions into the proprietary system

Delivering/picking up garments to/from outside (contract) tailors

Compiling Alteration Expense Summary for in-house tailors and sending to Accounting

Telephones/E-Mail/Mail

Answering incoming phone calls and giving messages to Sales Professional

Checking store e-mail daily and giving all information to the proper person(s)

Bank Deposits/Errands

Makes follow-up calls to factories, customers, and corporate office

Performing other duties as assigned.

REQUIRED KNOWLEDGE, SKILLS & ABILITIES

Experience with social media platforms for marketing and research purposes

Extensive knowledge of computer, Microsoft Office software and Google Docs

Ability to multi-task in a fast-paced environment, prioritize multiple projects and consistently meet deadlines

Strong organizational skills

Ability to bend and lift up to 30 lbs.

Valid Driver’s License (Exception: larger metropolitan areas)