Administrative Assistant - Mental Health Clinic | PTO + 401(k)

Relate Counseling Center Inc; Minnetonka (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Retirement Plan: 401(k) with company 


Paid Time Off

Professional Development

Job summary

Relate Counseling Center in Minnetonka, MN and Eden Prairie, MN seeks an Administrative Assistant to greet clients and handle front-desk duties. You will collect copayments, answer billing questions, and guide prospective clients through intake for various mental health services.

The role also includes scheduling, communicating with families and insurance providers, data entry, and supporting both clinical and administrative staff.

Qualifications

• High School Diploma or equivalent required.
• 2+ years in Human Services, Mental Health, or Customer Service preferred.
• Excellent telephone courtesy and customer service skills.
• Professional appearance and reliable attendance.

Responsibilities

• Greet and assist clients in person or on the telephone.
• Collect copayments and answer preliminary billing/insurance questions.
• Assist clients in navigating the intake process for mental health services.
• Schedule appointments and manage communications with clients, families, and insurers.
• Support requests for copies of electronic health records per MN Statutes.
• Enter data and manage electronic health records.
• Provide support to clinical and administrative teams as needed.
• Assist with special projects and additional tasks as assigned by management.

Skills

Telephone courtesy

Customer service

Multitasking

Microsoft Office

Data entry

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Relate Counseling Center in Minnetonka, MN and Eden Prairie, MN seeks an Administrative Assistant to greet clients and handle front-desk duties. You will collect copayments, answer billing questions, and guide prospective clients through intake for various mental health services.

The role also includes scheduling, communicating with families and insurance providers, data entry, and supporting both clinical and administrative staff.