Clinic Support Coordinator: Patient Care & Admin Pro

Rogers Behavioral Health, Inc.; Eden Prairie (MN); On-site; USD 24,000 - 34,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) retirement plan

Employee share program

Life/disability insurance

Flex spending accounts

Tuition reimbursement

Health and wellness program

Employee assistance program (EAP)

Job summary

Rogers Behavioral Health, Inc. in Eden Prairie, MN is seeking a Clinic Support Coordinator to perform receptionist and administrative duties, collect patient information, and coordinate with multiple disciplines.

The role requires maintaining patient confidentiality and supporting treatment teams through effective communication. Responsibilities include patient check-in/check-out, insurance verification, and accurate medical record maintenance, with CPR and crisis prevention training expected

Qualifications

• High school diploma required.
• Proficiency with computer programs (Microsoft, Excel, etc.) and electronic health record software; Cerner preferred.
• CPR certification required within 30 days of hire; annual re-certification.
• Formal crisis prevention and intervention training required within 60 days; annual re-certification.
• Previous experience in an office/medical setting preferred.

Responsibilities

• Answers phones and provides Rogers program and services information to callers.
• Registers and schedules patients; confirms insurance information.
• Handles daily check-in/check-out and reports patient data.
• Verifies patient identification and updates medical records with consent information.
• Keeps supplies stocked and processes mail and packages.
• Maintains accuracy of medical record placement and file organization.
• Completes all documentation within required timeframes.
• Coordinates projects and tracks metrics as assigned by leadership.
• Communicates transfer processes to/from Rogers and supports treatment coordination.
• Maintains a professional, safe work environment; performs other duties as assigned.

Skills

Customer service

Organization

Communication

Computer proficiency

Medical office experience

Education

High school diploma

CPR certification

Crisis prevention training

Basic computer skills

Tools

Cerner EHR

Microsoft Excel

Office Suite

Job description

Rogers Behavioral Health, Inc. in Eden Prairie, MN is seeking a Clinic Support Coordinator to perform receptionist and administrative duties, collect patient information, and coordinate with multiple disciplines.

The role requires maintaining patient confidentiality and supporting treatment teams through effective communication. Responsibilities include patient check-in/check-out, insurance verification, and accurate medical record maintenance, with CPR and crisis prevention training expected