Administrative Assistant

Relate Counseling Center Inc; Minnetonka (MN); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Comprehensive Health Coverage

Retirement Plan: 401(k) with company 


Paid Time Off

Professional Development

Job summary

Relate Counseling Center in Minnetonka, MN and Eden Prairie, MN seeks an Administrative Assistant to greet clients and handle front-desk duties. You will collect copayments, answer billing questions, and guide prospective clients through intake for various mental health services.

The role also includes scheduling, communicating with families and insurance providers, data entry, and supporting both clinical and administrative staff.

Qualifications

• High School Diploma or equivalent required.
• 2+ years in Human Services, Mental Health, or Customer Service preferred.
• Excellent telephone courtesy and customer service skills.
• Professional appearance and reliable attendance.

Responsibilities

• Greet and assist clients in person or on the telephone.
• Collect copayments and answer preliminary billing/insurance questions.
• Assist clients in navigating the intake process for mental health services.
• Schedule appointments and manage communications with clients, families, and insurers.
• Support requests for copies of electronic health records per MN Statutes.
• Enter data and manage electronic health records.
• Provide support to clinical and administrative teams as needed.
• Assist with special projects and additional tasks as assigned by management.

Skills

Telephone courtesy

Customer service

Multitasking

Microsoft Office

Data entry

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

Administrative Assistant

Administrative Assistant

Location: Relate Counseling Center, Minnetonka, MN (primary) and Eden Prairie, MN (as needed)

Job Type: Full Time (40 hours/week) - Monday-Thursday, 8 AM – 6 PM

Reports to: Director of Operations

Pay Range: $23 per hour

About Us:

At Relate Counseling Center, we are more than just a mental health provider—we are a cornerstone of the Minnetonka and Eden Prairie community, dedicated to making a difference for over 50 years. As a nonprofit mental health center, our mission is to provide high-quality, culturally responsive, and inclusive mental health services to individuals of all ages. We envision a community where mental health is honored and affirmed, and care is accessible to all.

Position Overview:

• Greet and assist clients in person or on the telephone.
• Collect copayments and answer preliminary billing or insurance questions.
• Support prospective clients in navigating the intake process for various mental health services.
• Schedule appointments and manage communications with clients, families, and insurance providers.
• Support requests for copies of electronic health records in accordance with MN Statutes.
• Data entry and management of electronic health records.
• Provide support to clinical and administrative teams as needed.
• Assist with special projects and additional tasks, as assigned by management.

Job Qualifications/Experience:

• High School Diploma or equivalent required.
• Minimum of 2 years' work experience in Human Services, Mental Health, or Customer Service (Preferred).
• Excellent telephone courtesy and customer service skills.
• Professional attitude and appearance.
• High energy, multitasking ability, and attention to detail.
• Proficient with Microsoft Suite.
• Resourceful and proactive when issues arise.
• Reliable attendance.

Perks & Benefits:

• Comprehensive Health Coverage: Inclusive health, dental, and vision insurance plans.
• Retirement Plan: 401(k) with company matching to secure your future.
• Paid Time Off: Generous PTO and holiday pay to balance work and life.
• Professional Development: Opportunities for continuous learning and career growth.

Disclaimer

This job posting reflects the general scope and key responsibilities of the Administrative Assistant position. It is not intended to be an exhaustive list of all duties. The organization reserves the right to modify or change responsibilities as needed. Employment with Relate Counseling Center is at will.

Relate Counseling Center is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.